• Resolved josuegante

    (@josuegante)


    Hola.

    Espero puedan ayudarme, estoy teniendo un problema con mi web, la imágenes en ella se muestran con normalidad y aparentemente no hay problema, pero al tratar de compartir en cualquier red social la imagen destacada no aparece, luego en la app de WordPress y de Jetpack, tanto de Android como iOS aparecen como archivos no encontrados y no se muestran.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello. I hope you can help me, I am having a problem with my website, the images on it are displayed normally and apparently there is no problem, but when trying to share on any social network the featured image does not appear, then in the WordPress and Jetpack app , both Android and iOS appear as files not found and are not displayed.

    Hello @josuegante,

    Thanks for reaching out about your social sharing. Does the issue happen on specific posts? I picked this post randomly and tested it on Facebook and Twitter and the image show. Please let me know on which posts/pages you experience the issue.

    I look forward to hearing from you.

    Thread Starter josuegante

    (@josuegante)

    Hello!

    This pproblem is on all post without webp image, like this.

    I tried to change the pictures to webp with ewww plugin but only change on the view in my page, but the image doesn’t show on Facebook and Twitter.

    Plugin Support Maybellyne

    (@maybellyne)

    Thanks for sharing that link @josuegante. In the page source, the og:image (https://tutorialesgo.com/wp-content/uploads/2023/03/whatsapp-03-115604.jpg) returns a 403 error. The image can’t also be fetched by the Facebook sharing debugger; you can try it too!

    I’m not sure why there’d be a 403 error on that image but please speak with your web hosting provider regarding this and keep us updated.

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

Viewing 4 replies - 1 through 4 (of 4 total)

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