WooCommerce inbox error

  • Resolved resinleef

    (@resinleef)


    3 years ago

    Whenever I go to the homepage of my Woocommerce plugin, I see a large purple triangle with an exclamation mark and the error message ”There was an error retrieving your inbox. Try again”. I’ve started building my website a couple month ago and this error was shown from the beginning. Odd thing, I just clicked reload to get an error log and the inbox was loading all of a sudden. However, when I refreshed the page, it was gone again and showed the error.

    This is my current status report:

    WordPress Environment

WordPress address (URL): https://resinleef.com
Site address (URL): https://resinleef.com
WC Version: 7.4.1
REST API Version: ✔</img> 7.4.1
WC Blocks Version: ✔</img> 9.4.4
Action Scheduler Version: ✔</img> 3.5.4
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ✔</img>
WP Cron: ✔</img>
Language: nl_NL
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 1 GB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.30
Max Upload Size: 1 GB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

Database

WC Database Version: 7.4.1
WC Database Prefix: wp_
Totale database grootte: 48.62MB
Database gegevens grootte: 44.99MB
Database index grootte: 3.63MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_awb_critical_css: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_layerslider_drafts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 10.02MB + Index: 0.09MB + Engine InnoDB
wp_postmeta: Data: 1.33MB + Index: 0.44MB + Engine InnoDB
wp_posts: Data: 28.02MB + Index: 0.23MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.38MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 122
avada_faq: 1
custom_css: 1
customize_changeset: 2
fusion_element: 21
fusion_form: 6
fusion_icons: 3
fusion_tb_layout: 12
fusion_tb_section: 24
fusion_template: 3
mailpoet_page: 1
nav_menu_item: 53
page: 22
post: 17
product: 31
product_variation: 84
revision: 614
shop_coupon: 1
shop_order: 5
shop_order_refund: 2
themefusion_elastic: 1
woo_product_tab: 1
wp_global_styles: 1
wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

Active Plugins (12)

Custom Order Statuses for WooCommerce: door Nuggethon – 1.5.2
Avada Builder: door ThemeFusion – 3.9.2
Avada Core: door ThemeFusion – 5.9.2
Img Title Removal: door Ivan Glauser – 1.1
Mollie Payments for WooCommerce: door Mollie – 7.3.5
reSmush.it Image Optimizer: door reSmush.it – 0.4.11
Onder constructie: door WebFactory Ltd – 3.97
UpdraftPlus - Backup/Restore: door UpdraftPlus.Com
DavidAnderson – 1.22.24

WooCommerce: door Automattic – 7.4.1
WP Mail Logging: door SendLayer – 1.10.5
WP Mail SMTP: door WPForms – 3.7.0
Custom Product Tabs for WooCommerce: door YIKES
Inc. – 1.8.2

Inactive Plugins (4)

Contact Form 7: door Takayuki Miyoshi – 5.7.4
W3 Total Cache: door BoldGrid – 2.3.0
WP Content Copy Protection & No Right Click: door wp-buy – 3.5.2
WPForms Lite: door WPForms – 1.8.0.1

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Winkelbasis: #2110 - /shop/
Winkelwagen: ❌</img> Pagina heeft geen [woocommerce_cart] shortcode of het woocommerce/cart blok.
Afrekenen: ❌</img> Pagina heeft geen [woocommerce_checkout] shortcode of het woocommerce/checkout blok.
Mijn account: ❌</img> De pagina moet als Openbaar zijn ingesteld
Algemene voorwaarden: ❌</img> Pagina niet ingesteld

Theme

Name: Avada
Version: 7.9.2
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ❌</img> – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema

WooCommerce Support: ✔</img>

Templates

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔</img> Next scheduled: 2023-03-09 10:03:00 +00:00
Options: ✔</img>
Notes: 57
Onboarding: completed

Action Scheduler

Afgerond: 266
Oldest: 2023-02-05 23:39:39 +0000
Newest: 2023-03-08 14:40:12 +0000

Mislukt: 19
Oldest: 2023-02-23 21:05:28 +0000
Newest: 2023-03-08 05:17:49 +0000

In afwachting: 3
Oldest: 2023-03-09 05:17:49 +0000
Newest: 2023-03-13 14:10:44 +0000

Status report information

Generated at: 2023-03-08 14:45:02 +00:00
`

    Under WC-pages it says that my cart doesnt have the shortcode woocommerce_cart but when I open the cart page, it does show the code. Same with checkout.

    This is today’s error log:

    2023-03-08T14:43:36+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/shortcodes/fusion-woo-shortcodes.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php:1222

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(2214): FusionBuilder->init_shortcodes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#11 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#12 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php op de lijn 1222

2023-03-08T14:52:12+00:00 CRITICAL Uncaught Error: Class "Fusion_Builder_Redux_Options" not found in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php:70

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/functions.php(51): require_once()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(585): include('/var/www/vhosts...')

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#5 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#6 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php op de lijn 70

2023-03-08T14:52:19+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/shortcodes/components/post-card-archives.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php:1842

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Fusion_Template_Builder->init_shortcodes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(2216): do_action()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#13 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#14 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#15 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php op de lijn 1842

2023-03-08T14:52:19+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/shortcodes/components/woo-price.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php:1846

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Fusion_Template_Builder->init_shortcodes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(2216): do_action()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#13 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#14 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#15 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php op de lijn 1846

2023-03-08T14:52:19+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/shortcodes/components/post-card-archives.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php:1842

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Fusion_Template_Builder->init_shortcodes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(2216): do_action()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#13 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#14 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#15 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-template-builder.php op de lijn 1842

2023-03-08T14:55:00+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/ProductPrice.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypesController.php(64): Automattic\Jetpack\Autoloader\jpa018cca054321caf9c5ddfaa8a2e743d\PHP_Autoloader::load_class()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Blocks\BlockTypesController->register_blocks()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(617): do_action()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#8 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#9 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php op de lijn 87

2023-03-08T14:55:01+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-admin/includes/class-wp-filesystem-base.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-admin/includes/file.php:1974

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/inc/classes/class-redux-filesystem.php(165): WP_Filesystem()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/inc/classes/class-redux-filesystem.php(100): Redux_Filesystem->maybe_init_wp_filesystem()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/inc/classes/class-redux-filesystem.php(123): Redux_Filesystem->__construct()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/inc/classes/class-redux-filesystem.php(1059): Redux_Filesystem::get_instance()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/inc/classes/class-redux-autoloader.php(87): require_once('/var/www/vhosts...')

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/framework.php(460): Redux_Autoloader->load()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/wp-mail-logging/src/inc/redux/WPML_Redux_Framework_config.php(70): ReduxFramework->__construct()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): No3x\WPML\Settings\WPML_Redux_Framework_config->initSettings()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(480): do_action()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#13 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#14 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#15 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-admin/includes/file.php op de lijn 1974

2023-03-08T14:55:20+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-coupons-controller.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/src/Admin/API/Coupons.php(18): Automattic\Jetpack\Autoloader\jpa018cca054321caf9c5ddfaa8a2e743d\PHP_Autoloader::load_class()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php(87): require('/var/www/vhosts...')

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/src/Admin/API/Init.php(142): Automattic\Jetpack\Autoloader\jpa018cca054321caf9c5ddfaa8a2e743d\PHP_Autoloader::load_class()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Admin\API\Init->rest_api_init()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/rest-api.php(577): do_action()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/rest-api.php(403): rest_get_server()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): rest_api_loaded()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(565): WP_Hook->do_action()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp.php(399): do_action_ref_array()

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp.php(780): WP->parse_request()

#13 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/functions.php(1332): WP->main()

#14 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(16): wp()

#15 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#16 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php op de lijn 87

2023-03-08T14:55:36+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/plugins/post-link-plus.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php:57

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/functions.php(51): require_once()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(585): include('/var/www/vhosts...')

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#5 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#6 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php op de lijn 57

2023-03-08T14:55:36+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/plugins/post-link-plus.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php:57

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/functions.php(51): require_once()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(585): include('/var/www/vhosts...')

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#5 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#6 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/themes/Avada/includes/bootstrap.php op de lijn 57

2023-03-08T14:55:37+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-column-element.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php:2182

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#10 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#11 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php op de lijn 2182

2023-03-08T14:55:37+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-column-element.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php:2182

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(301): FusionBuilder->includes()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php(270): FusionBuilder->__construct()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/bootstrap.php(41): FusionBuilder::get_instance()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): fusion_builder_activate()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-settings.php(595): do_action()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-config.php(109): require_once('/var/www/vhosts...')

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-load.php(50): require_once('/var/www/vhosts...')

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(13): require_once('/var/www/vhosts...')

#10 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#11 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/fusion-builder/inc/class-fusion-builder.php op de lijn 2182

2023-03-08T14:55:48+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/src/Admin/API/NavigationFavorites.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/src/Admin/API/Init.php(142): Automattic\Jetpack\Autoloader\jpa018cca054321caf9c5ddfaa8a2e743d\PHP_Autoloader::load_class()

#1 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Admin\API\Init->rest_api_init()

#2 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#3 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()

#4 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/rest-api.php(577): do_action()

#5 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/rest-api.php(403): rest_get_server()

#6 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(308): rest_api_loaded()

#7 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#8 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/plugin.php(565): WP_Hook->do_action()

#9 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp.php(399): do_action_ref_array()

#10 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/class-wp.php(780): WP->parse_request()

#11 /var/www/vhosts/resinleef.com/httpdocs/wp-includes/functions.php(1332): WP->main()

#12 /var/www/vhosts/resinleef.com/httpdocs/wp-blog-header.php(16): wp()

#13 /var/www/vhosts/resinleef.com/httpdocs/index.php(17): require('/var/www/vhosts...')

#14 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php op de lijn 87

    I have checked my error logs but there are ALOT of them, I’ve had several issues in the past couple of months. I hope someone can help 🙏

    Thanks in advance.

    • This topic was modified 3 years ago by resinleef.
Viewing 12 replies - 1 through 12 (of 12 total)
  • Roxy

    (@roxannestoltz)

    3 years ago

    Hi @resinleef ,

    Thanks for reaching out!

    If I understand correctly, you are seeing this error when navigating to WooCommerce in your dashboard, correct?

    Please confirm if what you are seeing on your end, is the same as the below screenshot?

    Furthermore, you have shared your error log – thanks for doing this proactively, it is very helpful!

    From what I can see in your error log, it seems that there is a problem with the Avada Builder plugin. The issue that stands out is that it is failing to open the required file for the WooCommerce shortcodes, which is causing the error on your pages, and in turn can be causing the issue you are experiencing with the cart and checkout page.

    Furthermore, there is an issue with the Avada theme’s functions.php file where it is unable to locate the Fusion_Builder_Redux_Options class, which is used to manage theme options.

    This being said, as a first step, can you try switching your theme to the default Storefront theme, and deactivating the following plugins:

    • Avada Builder
    • Avada Core

    Then check to see if the error is still appearing when you click on WooCommerce in your dashboard.

    If that issue is no longer present, can you then please navigate to WooCommerce → Status → Tools, and next to “Create default WooCommerce pages“, click on Create pages. This should fix up the pages, such as cart and checkout.

    After doing this, please can you then check if the pages are now working as expected?

    If switching to the Storefront theme and deactivating the 2 suggested plugins has made no difference, can you please do the following:

    1. Deactivate and reactivate WooCommerce – if this doesn’t work, move to step 2.
    2. Delete WooCommerce, download a fresh copy here, and install – if this doesn’t work, move to step 3.
    3. You can perform a full conflict test.

    To test, you’ll first want to ensure that the theme on your site is still set to Storefront, next you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Cheers!

    Thread Starter resinleef

    (@resinleef)

    3 years ago

    Hi @roxannestoltz

    Thank you for taking the time to look into this 🙂 I really appreciate it.

    It is indeed the error that you are showing in the image, it shows in the WooCommerce dashboard.

    When you look at my error log, can you identity that this error log is regarding the inbox error? I have a lot of error logs and I’m not sure if I send the corresponding log. Basically every step I’ve made, I have ran into issues so I cant identify which log corresponds with which error.

    I’ve been building my website for the past 3 months and finally have it running aside from this WooCommerce inbox error. So my question is, what are the consequences of the mentioned solutions? What will happen if I deactive my Avada theme and building plugin? My entire website is build on this.

    And what will happen if I deactive my WooCommerce plugin? Or if I delete it? Do I have to start over with adding all my products and settings?

    I’m kinda nervous taking these steps since I’ve had so many issues I had to resolve and literally today everything was completed aside from this last error.

    Thanks in advance for your help.

    Roxy

    (@roxannestoltz)

    3 years ago

    Hi @resinleef ,

    Thanks for your response!

    Due to the number of errors on your site, it is difficult to identify which one, exactly, is causing the issue producing the error: “There was an error getting your inbox. Please try again.”

    Although most of the errors are pointing to the Avada builder plugin and theme, it is difficult to say which one is causing the exact error in question.

    The best way to identify what exactly is causing this issue, is to perform a full conflict test.

    I absolutely hear your concern regarding making these changes to your website, as you have spent a lot of time on setting this up!

    With that said, as previously mentioned, you can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. This can be done with the free WP Staging plugin.

    Alternatively, you have the option to install the Health Check plugin.

    To use Health Check, click on “Troubleshoot” (once installed):

    Next, you will see that Troubleshooting Mode is enabled and that all plugins have been deactivated and the theme changed to a default WordPress theme:

    This is where you can switch your theme back to Avada, and then check if clicking on WooCommerce still produces the error, if so, it is being caused by your current theme and you would need to reach out to the theme developers for further help with this.

    If the issue is resolved while the Avada theme is active, you can start activating your plugins, one by one, checking after each, to identify which plugin may be causing the issue.

    Please note that this does not affect normal visitors to your site, and these changes are only visible on the back end. Once you are done troubleshooting, you can simply click on “Disable troubleshooting mode” and your site will be in the same state it was before activating the plugin:

    I do hope this helps!

    Thread Starter resinleef

    (@resinleef)

    3 years ago

    Hi @roxannestoltz,

    I currently only have the WooCommerce plugin active on my staging site (and the WP staging plugin) but I still get the inbox error. I also experienced 5 critical errors on my website with only the WooCommerce plugin active.

    Here is one:

    2023-03-12T15:59:26+00:00 CRITICAL Uncaught Error: Failed opening required '/var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/GetRuleProcessor.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87

Stack trace:

#0 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Admin/RemoteInboxNotifications/RuleEvaluator.php(23): Automattic\Jetpack\Autoloader\jpa018cca054321caf9c5ddfaa8a2e743d\PHP_Autoloader::load_class()

#1 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Admin/Features/PaymentGatewaySuggestions/EvaluateSuggestion.php(23): Automattic\WooCommerce\Admin\RemoteInboxNotifications\RuleEvaluator->__construct()

#2 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(129): Automattic\WooCommerce\Admin\Features\PaymentGatewaySuggestions\EvaluateSuggestion::evaluate()

#3 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(108): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::get_promotions()

#4 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(78): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::get_wc_pay_promotion_spec()

#5 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/src/Internal/Admin/WCPayPromotion/Init.php(55): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::can_show_promotion()

#6 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Internal\Admin\WCPayPromotion\Init::possibly_register_pre_install_wc_pay_promotion_gateway()

#7 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/plugin.php(205): WP_Hook->apply_filters()

#8 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/includes/class-wc-payment-gateways.php(88): apply_filters()

#9 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/includes/class-wc-payment-gateways.php(70): WC_Payment_Gateways->init()

#10 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/includes/class-wc-payment-gateways.php(43): WC_Payment_Gateways->__construct()

#11 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/includes/class-woocommerce.php(925): WC_Payment_Gateways::instance()

#12 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/includes/class-woocommerce.php(167): WooCommerce->payment_gateways()

#13 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/CheckoutSchema.php(115): WooCommerce->__get()

#14 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Schemas/V1/AbstractSchema.php(62): Automattic\WooCommerce\StoreApi\Schemas\V1\CheckoutSchema->get_properties()

#15 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractRoute.php(85): Automattic\WooCommerce\StoreApi\Schemas\V1\AbstractSchema->get_item_schema()

#16 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/AbstractRoute.php(263): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractRoute->get_item_schema()

#17 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/Routes/V1/Checkout.php(70): Automattic\WooCommerce\StoreApi\Routes\V1\AbstractRoute->get_context_param()

#18 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/RoutesController.php(113): Automattic\WooCommerce\StoreApi\Routes\V1\Checkout->get_args()

#19 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/RoutesController.php(68): Automattic\WooCommerce\StoreApi\RoutesController->register_routes()

#20 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/StoreApi/StoreApi.php(28): Automattic\WooCommerce\StoreApi\RoutesController->register_all_routes()

#21 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\StoreApi\StoreApi->Automattic\WooCommerce\StoreApi\{closure}()

#22 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#23 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/plugin.php(517): WP_Hook->do_action()

#24 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/rest-api.php(577): do_action()

#25 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/rest-api.php(403): rest_get_server()

#26 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp-hook.php(308): rest_api_loaded()

#27 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

#28 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/plugin.php(565): WP_Hook->do_action()

#29 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp.php(399): do_action_ref_array()

#30 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/class-wp.php(780): WP->parse_request()

#31 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-includes/functions.php(1332): WP->main()

#32 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-blog-header.php(16): wp()

#33 /var/www/vhosts/resinleef.com/httpdocs/1678635179044/index.php(17): require('/var/www/vhosts...')

#34 {main}

  thrown in /var/www/vhosts/resinleef.com/httpdocs/1678635179044/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php op de lijn 87

    I made a CVS backup of all my products and uninstalled the WC plugin in the staging site. However, when I reinstall the WC inplug, all my data is still there. I looked into how to delete the database but I can only delete the WC database in my website’s file manager wp-config.php. Is there a way to delete the WC database in the staging site?

    Thanks in advance.

    • This reply was modified 3 years ago by resinleef.
    Saif

    (@babylon1999)

    3 years ago

    Hello @resinleef,

    I currently only have the WooCommerce plugin active on my staging site (and the WP staging plugin) but I still get the inbox error. I also experienced 5 critical errors on my website with only the WooCommerce plugin active.

    Can you please confirm whether you’ve switched to Storefront as well? It’s also worth downgrading your server’s PHP to 7.4 .

    I made a CVS backup of all my products and uninstalled the WC plugin in the staging site. However, when I reinstall the WC inplug, all my data is still there. I looked into how to delete the database but I can only delete the WC database in my website’s file manager wp-config.php. Is there a way to delete the WC database in the staging site?

    That’s expected as deleting the plugin won’t remove the product posts. I recommend moving your site a to local host installation so you can add the mentioned snippet to the wp-config file.

    I use LocalWP for testing, here is a guide on how to move your whole site to a local installation.

    Let us know how it goes!

    Thread Starter resinleef

    (@resinleef)

    3 years ago

    Hi @babylon1999

    It appears that my hosting service wont allow customers to downgrade to PHP 7.4.

    I dont believe I use the WC Storefront theme. How do I check that?

    I’m having some issues with making a backup f my website so I’m in contact with my hosting service about this. It’s quite diffucult to check certain things when I cannot make a backup. I will get back to you when we have resolved this backup issue.

    Thank you.

    xue28 (woo-hc)

    (@xue28)

    3 years ago

    Hi @resinleef

    I dont believe I use the WC Storefront theme. How do I check that?

    You can check it under Appearance > Themes > My Themes. As suggested by Saif, you can switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works.

    I’m having some issues with making a backup f my website so I’m in contact with my hosting service about this. It’s quite diffucult to check certain things when I cannot make a backup. I will get back to you when we have resolved this backup issue.

    Sounds like a plan! Let us know how the testing goes afterwards.

    Beauty of Code (woo-hc)

    (@beautyofcode)

    2 years, 11 months ago

    Hello @resinleef ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

    Thread Starter resinleef

    (@resinleef)

    2 years, 11 months ago

    @roxannestoltz my apologies for not getting back at you. I was trying to decide what to do with my site since I’ve had so many issues.

    I have made the decision to start from scratch and delete my entire website including database and wordpress installation. So I’m currently working with a clean slate.

    The first thing I did, was download WooCommerce and I still have the inbox error. So at this time I can 100% say for sure that WooCommerce is the issue here. I have no other plugins running and I have the default storefront theme running.

    I also immediately have a critical error message when I’m using the WC plugin.

    What else can I do at this time?

    • This reply was modified 2 years, 11 months ago by resinleef.
    Igor H

    (@ihereira)

    2 years, 11 months ago

    Hi,

    Can you please update the version of WordPress on your site, as well as the WooCommerce version, to see if that makes a difference? Don’t forget to update the WooCommerce database as well (You can do that under WooCommerce > status > tools > update database).

    Was a staging site created? If so, please try first in your staging environment.

    Let us know if that makes a difference.

    Thread Starter resinleef

    (@resinleef)

    2 years, 11 months ago

    @ihereira Everything is up to date and is running on the latest wordpress version, latest woocommerce version and the database is up to date as well. It’s not a staging site, its my regular website. Nothing else is currently running on it, no other plugins.

    It also takes about 20 seconds to load anything on the backend. WooCommerce seems to be really slowing down my site.

    Igor H

    (@ihereira)

    2 years, 11 months ago

    Hi,

    I understand the issue persists after updating.

    Failed: 19
    Pending: 3

    Can you please navigate to WooCommerce > status > scheduled actions > pending? And run the pending actions manually if applicable, give it a while, then check again to see if that makes a difference?

    If that does not work, can you clear the site cache? I’ve seen cases where this error disappears after clearing the site cache.

    Let us know how things goes for you.

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