Auctions don’t appear on Auction page

Viewing 9 replies - 1 through 9 (of 9 total)
  • payalrajyaguru

    (@payalrajyaguru)

    3 years, 2 months ago

    Hi @gtfullmer,

    We have checked your query. The auctions are not displayed on the auctions shortcode page.
    https://fm8.747.myftpupload.com/auctions/

    You are using the Ultimate WordPress Auction plugin. We have tested this issue with the latest auction plugin and the latest WordPress. The auctions are displayed properly on the shortcode page. Please review the attached video and below test steps.

    -> Admin creates auctions. 
    -> Create a new page with the “[wdm_auction_listing]” shortcode and publish it.
    -> It displayed all auctions on the front end.
    -> Review this video – https://we.tl/t-iFidzOoe2z

    If it is possible for you to share the details below, it would be really helpful to solve your problem. 

    1) Could you share which theme you are using and share its zip if it is paid so that we can install and test it in-house?
    2) Please test this issue by changing the default WordPress theme. 
    3) Please share the screenshot of the plugin list which you are using on your site. 
    4) Also, it might be the case where this issue might be occurring due to Javascript code conflict with some other plugin. Could you please do the following and let us know its result:

    Activate the auction plugin and then one by one, please deactivate other plugins installed on your website and see if this error goes away. When you find the plugin on whose deactivation, this error goes away, then please share with us the plugin name so that we can test ourselves and check the issue.

    Thank You

    Thread Starter gtfullmer

    (@gtfullmer)

    3 years, 2 months ago

    Hi, Thanks for your response. I tried deactivating the plugins one by one, but that did not work. The screenshot of plugins is attached.

    The theme I’m using is “Bare Bones for Divi”. I’m attaching the zip file for this theme. When I changed the active theme to the default 2023 WP theme, the auctions displayed correctly on the page with the shortcode. So there seems to be a conflict with Bare Bones for Divi. This is a child theme that uses the standard Divi theme as the parent.

    Thread Starter gtfullmer

    (@gtfullmer)

    3 years, 2 months ago

    Here is the list of active plugins

    Thread Starter gtfullmer

    (@gtfullmer)

    3 years, 2 months ago

    Here is the Bare Bones for Divi theme

    http://fm8.747.myftpupload.com/wp-content/uploads/2023/01/Divi-Child.zip

    • This reply was modified 3 years, 2 months ago by gtfullmer.
    Plugin Author Nitesh

    (@nitesh_singh)

    3 years, 2 months ago

    Hi @gtfullmer ,

    We will investigate this problem.

    In the meantime, we would recommend you to use our WooCommerce based Auction plugin.

    Regards,

    Nitesh

    payalrajyaguru

    (@payalrajyaguru)

    3 years, 2 months ago

    Hi @gtfullmer,

    We have checked your query on our test server but there is no issue
    found in your theme (Bare Bones for Divi theme)

    All auctions are properly displayed on the auction shortcode page.
    Please review the video – https://we.tl/t-z17XrnVp3z

    If you are still facing the issue, please post your query here.

    Thank You

    Thread Starter gtfullmer

    (@gtfullmer)

    3 years, 2 months ago

    Thank you for looking into this. I watched the video and the only difference with my set up is that I’m running the latest version of the Divi theme (4.19.4), but you are running version 4.17.3. Can you update to 4.19.4 and see if it still works?

    Thank you,

    Glen

    payalrajyaguru

    (@payalrajyaguru)

    3 years, 2 months ago

    Hi Glen,

    We have checked the issue in the latest version of the DIVI theme (4.19.4) but the auction listing page is working fine. All the auction products are displayed perfectly.

    No issues were found.

    Please check the video – https://we.tl/t-YLv9Hh56wp

    Please test by changing the setting of the DIVI theme OR do try activating the parent theme and after that, if you will face the same issue then post your query here.

    And If you are facing any issues with the WordPress auction plugin and your auctions are live then we would recommend you to use our WooCommerce based Auction plugin.

    Thank You

    Plugin Author Nitesh

    (@nitesh_singh)

    3 years, 2 months ago

    Hi @gtfullmer ,

    Hope you have read @payalrajyaguru response. Kindly refer to it and do the action she has recommended.

    We would also request you to try our WooCommerce based Auction plugin as that would work for you and offers more feature than this.

    You can very well followup through our site as suggested by @payalrajyaguru .

    Regards,

    Nitesh

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Auctions don’t appear on Auction page’ is closed to new replies.

Tags