• Resolved hebhansen

    (@hebhansen)


    Jetpack is tracking my site maybe 2 years after deleting the plugin. Haw can I deep uninstall jetpack and hear nothing of it again?

    I also see reminders to install Jetpack. This is what I call invasive Software

Viewing 15 replies - 1 through 15 (of 29 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @hebhansen

    This should not be happening! Is the Jetpack folder completely deleted off of your server? Also, in your database, look for any tables that start with wp_jetpack_. These are the tables that contain data for the Jetpack plugin. You can delete those if they did not get removed.

    Could you please post your site URL here so that we can have a look on our end to see if there are things turned on here that need to be removed?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter hebhansen

    (@hebhansen)

    Jetpack tracks backend, not frontend:

    Screen

    You will not see tracking on the front. Site

    No DB tables found, I will check folders tomorrow…

    • This reply was modified 3 years, 3 months ago by hebhansen.
    Thread Starter hebhansen

    (@hebhansen)

    I think it’s fair to say that your uninstall could use a bit of improvement. Could you specify exactly which ones will not break my site if deleted…. and what is tracking my site?

    /public_html/wp-content/plugins/complianz-gdpr/integrations/plugins/jetpack.php
    /public_html/wp-content/plugins/stackable-ultimate-gutenberg-blocks/src/jetpack.php
    /public_html/wp-content/plugins/visual-portfolio/assets/js/3rd/plugin-jetpack.min.js
    /public_html/wp-content/plugins/visual-portfolio/classes/3rd/plugins/class-jetpack.php
    /public_html/wp-content/plugins/woo-gutenberg-products-block/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/plugins/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/plugins/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/plugins/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_psr4.php
    /public_html/wp-content/plugins/woo-gutenberg-products-block/vendor/jetpack-autoloader
    /public_html/wp-content/plugins/woocommerce-services/classes/class-wc-connect-jetpack.php
    /public_html/wp-content/plugins/woocommerce-services/images/jetpack-logo.png
    /public_html/wp-content/plugins/woocommerce/assets/images/admin_notes/marketing-jetpack-2x.png
    /public_html/wp-content/plugins/woocommerce/assets/images/marketing/jetpack-crm.svg
    /public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_psr4.php
    /public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/vendor/jetpack-autoloader
    /public_html/wp-content/plugins/woocommerce/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/plugins/woocommerce/vendor/automattic/jetpack-constants
    /public_html/wp-content/plugins/woocommerce/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/plugins/woocommerce/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader
    /public_html/wp-content/plugins/wordpress-seo/admin/import/plugins/class-import-jetpack.php
    /public_html/wp-content/plugins/wordpress-seo/packages/js/images/jetpack-logo.svg
    /public_html/wp-content/plugins/wordpress-seo/src/conditionals/jetpack-conditional.php
    /public_html/wp-content/plugins/wordpress-seo/src/integrations/third-party/jetpack.php
    /public_html/wp-content/updraft/plugins-old/stackable-ultimate-gutenberg-blocks/src/jetpack.php
    /public_html/wp-content/updraft/plugins-old/visual-portfolio/classes/3rd/plugins/class-jetpack.php
    /public_html/wp-content/updraft/plugins-old/woo-gutenberg-products-block/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/updraft/plugins-old/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/updraft/plugins-old/woo-gutenberg-products-block/vendor/composer/jetpack_autoload_psr4.php
    /public_html/wp-content/updraft/plugins-old/woo-gutenberg-products-block/vendor/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/woocommerce-services/classes/class-wc-connect-jetpack.php
    /public_html/wp-content/updraft/plugins-old/woocommerce-services/images/jetpack-logo.png
    /public_html/wp-content/updraft/plugins-old/woocommerce/assets/images/admin_notes/marketing-jetpack-2x.png
    /public_html/wp-content/updraft/plugins-old/woocommerce/assets/images/marketing/jetpack-crm.svg
    /public_html/wp-content/updraft/plugins-old/woocommerce/packages/woocommerce-blocks/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/updraft/plugins-old/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/updraft/plugins-old/woocommerce/packages/woocommerce-blocks/vendor/composer/jetpack_autoload_psr4.php
    /public_html/wp-content/updraft/plugins-old/woocommerce/packages/woocommerce-blocks/vendor/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/woocommerce/vendor/automattic/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/woocommerce/vendor/automattic/jetpack-constants
    /public_html/wp-content/updraft/plugins-old/woocommerce/vendor/composer/jetpack_autoload_classmap.php
    /public_html/wp-content/updraft/plugins-old/woocommerce/vendor/composer/jetpack_autoload_filemap.php
    /public_html/wp-content/updraft/plugins-old/woocommerce/vendor/jetpack-autoloader
    /public_html/wp-content/updraft/plugins-old/wordpress-seo/admin/import/plugins/class-import-jetpack.php
    /public_html/wp-content/updraft/plugins-old/wordpress-seo/packages/js/images/jetpack-logo.svg
    /public_html/wp-content/updraft/plugins-old/wordpress-seo/src/conditionals/jetpack-conditional.php
    /public_html/wp-content/updraft/plugins-old/wordpress-seo/src/integrations/third-party/jetpack.php
    /public_html/wp-content/updraft/themes-old/rise_pro/inc/jetpack.php
    Thread Starter hebhansen

    (@hebhansen)

    Jetpack is still tracking my site

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @hebhansen

    Thanks for the additional info.

    It looks like you are using a third-party tool to determine that Jetpack is tracking your site based on this screenshot:

    Annotation on 2022 12 15 at 12 14 24

    I believe what is happening is that tool is identifying something as “Jetpack” when it may not be Jetpack. That said, if you are using WooCommerce Shipping & Tax, that plugin uses the Jetpack under the hood and the tool may be identifying that as Jetpack.

    Thread Starter hebhansen

    (@hebhansen)

    I’m using ghostery for chrome to track. This is not a WP function.

    Could you please consider my list above and let me know what I can delete without breakdown and malfunction?

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    The list you shared shows a bunch of other plugins that have some kind of Jetpack integration. They are not files left over from Jetpack itself. I would not suggest deleting any of them, as they may be required for those plugins to function correctly.

    From your list, it looks like you may be using WooCommerce Payments. As @lastsplash mentioned, that utilizes the Jetpack connection without having the Jetpack plugin installed, so that could be what is being picked up there. You can read more about this here:

    https://woocommerce.com/document/payments/connection/

    Thread Starter hebhansen

    (@hebhansen)

    @drawmyface

    I am not using Woocommerce Payments if you refer to a plugin. I am using another payment plugin. Neither am I on woocommerce.com as described in the article.

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    I tried this on a test site and saw the same Jetpack tracker using Ghostery (it it used by the Jetpack stats module), but as soon as I deactivated Jetpack, it stopped showing that tracker.

    It seems like something else must be adding that tracker. If you click on the tracker name in the detailed view of Ghostery, it should tell you the exact tracking URL.

    You may need to deactivate other plugins one by one to find the one that is adding that tracker to your site.

    Thread Starter hebhansen

    (@hebhansen)

    Plugin Contributor Dan (a11n)

    (@drawmyface)

    Ok, that is a stats tracking URL, but without Jetpack installed, there is no way Jetpack can be adding that. You could try installing and uninstalling Jetpack, in case there was something left over from a previous version.

    If not, there must be another theme/plugin on your site adding the tracking code.

    Thread Starter hebhansen

    (@hebhansen)

    There is no way I’m installing Jetpack.

    Only one theme is installed

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @hebhansen

    Which theme are you using? Can you try with a default theme such as Twenty Twenty One to see if you still get the same result?

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @hebhansen,

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

    Thread Starter hebhansen

    (@hebhansen)

    Marked as not resolved.

    I am using a default WP theme. TT3

    If Jetpack is designed to Track after erase, maybe just be open about it, instead of pushing People around…

Viewing 15 replies - 1 through 15 (of 29 total)

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