Complianz does not appear

  • Resolved rafaellara

    (@rafaellara)


    3 years, 6 months ago

    First thanks for the great plugin.

    Unfortunately it does not appear on the frontend website.. Any ideas why?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    3 years, 6 months ago

    On the dashboard, below the “notifications” section, there are three bullets: cookie banner, cookie blocker, and placeholders. Is the cookiebanner bullet green here? If not, the plugin is configured not to show a cookiebanner. For example, you have not selected any marketing service.

    Please check this article for some steps to follow if you don’t see a cookie banner:
    https://complianz.io/cookie-banner-does-not-appear/

    Plugin Contributor Jarno Vos

    (@jarnovos)

    3 years, 6 months ago

    Hi @rafaellara,

    Any updates about this? Could you check Rogier’s suggestion above, to check whether the Dashboard states whether the Cookie Banner is currently activated on your site?

    Kind regards,
    Jarno

    webexs

    (@webexs)

    3 years, 6 months ago

    Hi @rogierlankhorst and @jarnovos

    I have the same issue.
    cookie banner, cookie blocker, and placeholders has green bullets but i cant see it on the frontend.
    and also “100% Well done! Your website is ready for your selected regions.”

    Best Regards
    Niklas

    Plugin Contributor Jarno Vos

    (@jarnovos)

    3 years, 6 months ago

    Hi @webexs,

    If the troubleshooting already posted made no difference for you, then, as per the WordPress Forum Rules, please post your own topic.

    If you attach an URL to your site in the “page I need help with” field, we can also have a look at the current behavior to check what the cause might be.

    Kind regards,
    Jarno

Viewing 4 replies - 1 through 4 (of 4 total)

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