• Resolved afyifah

    (@afyifah)


    i had problems initially some of my fields were set with required,, and i tried to try to follow the advice on the forum which is to not activate the option and make it optional but still my problem is not solved. My problem is when I am fully late filling in the data according to the requested form. and clicking on the order form does not pass the data of the form content earlier.. and provide information that the error form, here I include the results of my form export

    Forminator form error

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
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    My problem is ONLY with 1 combination. I have 3 combinations. 2 works perfectly, 1 combination gives error as @afyifah . Hope it will be fixed ASAP because there is an event on 27th and people can’t register.
    Thx

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @afyifah !

    I’m sorry to hear that you’ve experienced this issue!

    This is due to some special characters in the values of the Checkbox field. After removing those (>>> and spaces) I was able to submit the form without issues:

    https://monosnap.com/file/TEV0K07XiXwpmttNueUVBmr7xH8R4g

    I’ve removed most of the values on those fields but you can also replace spaces with – and remove the >>> and that should work as well.

    @stecco84 please also try this approach. If this fix doesn’t work for you, please open a separate ticket here so we can assist you with your case separately and we can also avoid mixing two issues in the same ticket: https://wordpress.org/support/plugin/forminator/#new-topic-0

    Kind regards,
    Pawel

    Thread Starter afyifah

    (@afyifah)

    @wpmudev-support9 i don’t think that’s where the problem lies because i’m using the exact same one also in this form sediapay.com/affinity.. sediapay.com/adobe… ( i don’t help anything illegal both links are checkout service links that i can help the purchase process …) okay back to the topic of the two forms in each of those links as well as the sediapay.com/topup links. the only difference is that 2 forms succeeded and 1 failed

    • This reply was modified 3 years, 4 months ago by afyifah.
    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @afyifah

    I double checked and can confirm the information that @wpmudev-support9 shared is correct, you can see on both pages your checkbox have ” | ” instead ” >> “, so I imported your form and replaced the values and label using pipe and the submission worked well.

    Note, it is not recommended having special characters on fields value as it can cause issues, we usually use regular characters to prevent any problem.

    Best Regards
    Patrick Freitas

    Thread Starter afyifah

    (@afyifah)

    waw.. thank you for helping.. its work.. 😁🙏🏻

    Thread Starter afyifah

    (@afyifah)

    problem solved 🙏🏻😁

Viewing 7 replies - 1 through 7 (of 7 total)

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