jetpack update failing, both auto and manual

  • Resolved dhochman

    (@dhochman)


    3 years, 5 months ago

    prompt:

    There is a new version of Jetpack available. View version 11.5 details or update now.

    error message:

    Update failed: Could not copy file. jetpack/vendor/jetpack-autoloader/class-autoloader.php

    environment:

    php 8.1, latest WordPress

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter dhochman

    (@dhochman)

    3 years, 5 months ago

    Oddly, the update to 11.5 worked on two out of the three of my domains where Jetpack is installed. But the third one no dice. I’ll wait for the promised point release 11.5.1 tomorrow and if it still won’t update, I’ll re-install the entire plugin.

    Daniel

    (@ihenetudan)

    3 years, 5 months ago

    Thanks for the update and patience, @dhochman.

    If the error you’re seeing on the third site mentions jetpack-waf, then the fix we will roll out with the 11.5.1 release should resolve it.

    Thread Starter dhochman

    (@dhochman)

    3 years, 5 months ago

    It turns out the “could not copy file” error also appeared when I tried to upgrade WordPress itself, and further research showed this error message is nearly always due to the domain running out of disk space for unzipping the upgrade files. Raising the disk space ceiling on this domain fixed the problem, and both the new version of WordPress and Jetpack 11.5.1 installed fine. Thank you!

    • This reply was modified 3 years, 5 months ago by dhochman.
    Plugin Support lastsplash (a11n)

    (@lastsplash)

    3 years, 5 months ago

    I’m glad that you got this sorted out.

    I’m going to mark this thread as resolved. If you have additional questions about Jetpack in the future, feel free to open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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