Hi @donna4u2,
Could you please go to your Dashboard -> Plugins -> and send a full screenshot with everything you have installed related to Profile Builder?
You can use a site like https://snipboard.io/ to share the screenshot.
Best regards,
I have a taken a screen shot of it here’s the link https://snipboard.io/ZeSd1r.jpg
To let you know that I have deactivated all the plugins except the Profile Builder and it’s still giving me that same issue as of the past. When I get the email it takes 5 minutes to reach my gmail and in the setting for Profile Builder when I put the setting in No activation needed. It only takes 1 sec to get to my gmail account. The other issues is the that the activation link is still not live active partial problem is the google warning of dangerous email which says:
This message seems dangerous
Similar messages were used to steal people’s personal information. Avoid clicking links, downloading attachments, or replying with personal information.
Here’s the link to that as well https://snipboard.io/lHV6Zc.jpg
However, when I click on Look Safe, in the email message, the activation link is still inactive, then when I reload/refresh my screen then the link becomes active. I think that is the same issues with gmail link on my iPhone. It’s the same issue that I am still facing. If you like you can take a look into my dashboard or Plesk server. Can you help me out here. Thank you. I greatly appreciate it.
Hi @donna4u2,
We’ve released today an update to Profile Builder that should also fix this issue, could you please update to the latest version of Profile Builder (3.8.3) and check if you still encounter this issue?
Also, now in the Free version of Profile Builder, you can go to your Dashboard -> Profile Builder -> Settings -> Email Customizer -> and customize the emails that are sent by the plugin.
Best regards,
It’s all working fine. Thank you for your great support and help and for the new update 🙂
Hi @donna4u2,
We’re glad to hear the issue has been resolved and we also thank you for your kind words!
Have a great day!
Best regards,
