EAN not showing on XML file

  • Resolved noumanharman

    (@noumanharman)


    3 years, 6 months ago

    Hi,

    I installed CTX Feed plugin for missing GTIN issue in Google merchant account. I want to use EAN as GTIN. And EAN is already there for each product, but after selecting the Google attribute GTIN and value [ _wpm_gtin_code ] and generating feed, in the xml file, I see 

    <g:gtin>
<![CDATA[ 2000000238753 ]]>
</g:gtin>

    Here, i think it is showing product id 238753 and The actual EAN number of my selected product here is 6925281981654.

    I saw your video on how to add gtin,ean, mpn etc but I am looking for a way which can take the EAN number from default EAN field _wpm_gtin_code instead of adding new custom field by CTX feed for EAN, as I have to enter those EAN values in 1000s of products manually.

    Please see screenshot and let me know how I can get EAN number on the GTIN attritube for Google merchant center.

    https://pasteboard.co/RTcA7XzRFIho.png
    https://pasteboard.co/g8UHod27EPXn.png
    https://pasteboard.co/uFNIbxCJmK0J.png
    https://pasteboard.co/t8XMWPzv5vJd.png

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    3 years, 6 months ago

    Hello @noumanharman

    Thanks for reaching us.

    It’s not an issue if you are not using the custom field by CTX. You can use any third-party plugin to create and populate a custom field. But, if you are not getting the right value, then it must be the wrong custom field meta you selected while configuring the feed. Our plugin doesn’t manipulate a field’s data unless you use any customization.

    So, my suggestion would be to edit the feed configuration and look for any other custom field meta that could be the correct field meta or try any that you find relevant and regenerate the feed. Please, follow this screenshot.

    NB: Make sure no caching plugin is caching the feed. So, use a private window whenever you are opening a regenerated feed.

    Best regards,

    Thread Starter noumanharman

    (@noumanharman)

    3 years, 6 months ago

    Hi Badal,

    Thanks for your response, the issue was on caching, I cleared cache and it worked. But then the feed processing got stuck at 10%, I changed batch process limit to 100 and then tried generating feed and the process got stuck at 13%. Then to increase php time limit, i only increased the max_execution_time to 300 in php and still it is being stuck at 13%, but then while trying again, white creating feed for Google Shopping ads, for GTIN in the value I used to select the attribute value under “custom fields and meta”. But I am not able to see the list of that “custom fields and meta” itself in the feed value option, and I see every other option as usual while selecting the value from the dropdown. Can you please tell me where I can find “custom fields and meta”

    Screenshot: https://ibb.co/PT6PwF0

    And should i change any other setting in php to increase PHP time limit?

    Thread Starter noumanharman

    (@noumanharman)

    3 years, 6 months ago

    The screenshot link was broken in the previous reply, here’s another link: https://postimg.cc/qzBS5SkD

    Thread Starter noumanharman

    (@noumanharman)

    3 years, 5 months ago

    Hi,

    Tried with increased 300 PHP time limit and decrease batch from 200 to 100 and to even at 50. Still feed progress gets stuck at 10%, after decreasing batch limit to 100 or 50, progress gets stuck at 13%. I have put ##### in place of company name for security reasons. I can send you the complete CTX feed status copy to your email if you can provide. Please see the Status copy from CTX feed plugin and tell me how I can make the feed generation complete.

    WooCommerce Version: 6.5.1 – You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 6.9.4

    Product Types: ☞ Simple Product [simple]

    ☞ Grouped Product [grouped]

    ☞ External/Affiliate Product [external]

    ☞ Variable Product [variable]

    Total Products: WP Query: 911
    WC Product Query: 911
    Both Query: 911

    Product Total by Types.

    ☞ Simple Product: 191

    ☞ Variable Product: 720

    ☞ Product Variations: 1662

    Product Per Batch: 200

    Product Query Type: WC_Product_Query

    Default Customer Location: Default Customer Location
    Shop Base Address

    Store Address
    Jabel Ali Free Zone
    Dubai
    AE
    17397

    Multi Language Site: No

    Multi Currency Site: No

    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

    WP CRON: Ok

    Upload Directory: Ok – Writable.

    Cache Plugin Installed: No.

    WordPress Multi Site: No

    Home Url: https://#####.com

    Site Url: https://#####.com

    Version: 6.5.1

    Log Directory: /home/#####/public_html/wp-content/uploads/wc-logs/

    Log Directory Writable: Yes

    WP Version: 5.7.7

    WP Multisite: No

    WP Memory Limit: 256 MB

    WP Debug Mode: No

    WP Cron: Yes

    Language: en_US

    Server Info: Apache

    Php Version: 7.3.33

    Php Post Max Size: 8 MB

    Php Max Execution Time: 300

    Php Max Input Vars: 1000 B

    Curl Version: 7.85.0, OpenSSL/1.1.1q

    Suhosin Installed: No

    Max Upload Size: 2 MB

    Mysql Version: 5.7.39

    Mysql Version String: 5.7.39

    Default Timezone: UTC

    Fsockopen Or Curl Enabled: Yes

    Soapclient Enabled: No

    Domdocument Enabled: Yes

    Gzip Enabled: Yes

    Mbstring Enabled: Yes

    Remote Post Successful: Yes

    Remote Post Response: 200

    Remote Get Successful: Yes

    Remote Get Response: 200

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    Envato Market (Envato): 2.0.7

    Facebook for WooCommerce (Facebook): 2.6.21 (Latest:2.6.25)

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    Order Export & Order Import for WooCommerce (WebToffee): 2.2.4 (Latest:2.2.7)

    Payfort (FORT) (Payfort): 1.2.1

    Product GTIN (EAN, UPC, ISBN) for WooCommerce (Emanuela Castorina): 1.1.1

    Redirection (John Godley): 5.2.3 (Latest:5.3.4)

    Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5

    Sold Out Badge for WooCommerce (Charlie Etienne): 4.3.5

    Tabby Checkout (Tabby): 2.3.11

    Category Order and Taxonomy Terms Order (Nsp-Code): 1.6.1 (Latest:1.7.1)

    TrustPulse API (): 1.0.5 (Latest:1.0.6)

    CTX Feed (WebAppick): 4.5.3

    WPC Frequently Bought Together for WooCommerce (WPClever): 4.4.3 (Latest:4.4.4)

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    Woo Discount Rules (Flycart): 2.4.5

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    Variation Swatches for WooCommerce – Pro (Emran Ahmed): 1.1.18

    WooCommerce Conversion Tracking (weDevs): 2.0.10

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    WooCommerce Shipping & Tax (WooCommerce): 1.26.0 (Latest:1.26.3)

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    YITH WooCommerce Compare (YITH): 2.14.0 (Latest:2.18.0)

    YITH WooCommerce Wishlist (YITH): 3.9.0

    Feed Files
    Array

    Fatal Errors
    2022-10-07T03:25:10+00:00 CRITICAL Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/####/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php on line 595

    `

    Plugin Support ansarybadal

    (@ansarybadal)

    3 years, 5 months ago

    Hi @noumanharman

    Please, increases the PHP memory limit and remove shipping information from the feed if you have conditional shipping rules in WooCommerece and try regenerating the feed.

    In case you have to remove the shipping attribute from the feed, you would need to add a shipping label to the feed to configure label-based shipping in GMC. To know how to configure label-based shipping, please, follow our documentation on How to Configure Google Merchant Shipping Attribute?

    For the GTIN Issue, please, use a screencast video o explain the issue.

    Thank you,

    Thread Starter noumanharman

    (@noumanharman)

    3 years, 5 months ago

    Hi Badal,

    Thanks for your response, I have figured out the GTIN issue, we are using a plugin for GTIN field already and I was able to find and choose that attribute in CTX feed values dropdown options under custom fields and metas. So that’s sorted out for now. My current issue now is that I am not able to generate feed, I will go through your suggestions and see if it works and I will get back to you.

    Plugin Support ansarybadal

    (@ansarybadal)

    3 years, 5 months ago

    Hi @noumanharman

    Have a managed to generate a feed? Please, make sure to update CTX feed to v4.5.4 and try generating a feed.

    In case we don’t get any reply to this thread, we will consider and mark this issue as resolved.

    Thank you,

Viewing 7 replies - 1 through 7 (of 7 total)

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