Hello @yordikathmann
Please go to the WooCommerce status (WooCommerce > Status) and scroll down to the WooCommerce pages section. Check if the page set as Checkout has the required shortcode.
The website is built on a DIVI theme and a common mistake is to remove this shortcode.
Thank you, the status is red. I changed it to green but then the divi design is gone… the shortcode is also in my divi theme but it seems like the system doesnt recognize it.
Hello @yordikathmann
Please let me know if the plugin works as it should after restoring the shortcode.
Hi Tomasz, yes then it is working. But not the style I want.
Hello @yordikathmann
This default shortcode is needed for the proper operation of the store. I am aware that the appearance is also important but we cannot guarantee the operation of our plugin if the store is not configured as it should.
I am marking this topic as resolved as we have not received any new replies.
Please let us know if you need our help again.