Shortcode not working unless previewing.

Hi there @mcxprints,

Thanks for reaching out!

It’s expected that the shortcodes are not working when you just open your page.

When a subscriber opens it from the newsletter, it should work exactly as in preview: https://kb.mailpoet.com/article/222-customize-your-manage-subscription-page

Can you please subscribe a test user, sent them a test newsletter, and check if the Manage Subscription page when opened from a newsletter is working as expected?

Let me know how it goes!