Card details not showing and console error

  • Resolved jcostasa

    (@jcostasa)


    3 years, 7 months ago

    The inputs cards are not showing, i have stripe connected and this error shows in the console:

    Uncaught ReferenceError: tribe is not defined

    I have tried to uninstall and install the plugin, to disconnect and reconnect stripe, to clean up cache but nothing worked.

    I don’t know why but in the personalize menu the card details are showing.

    Any idea what can this be? The page is on test mode if someone want to make a try

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jcostasa

    (@jcostasa)

    3 years, 7 months ago

    Finally i found the error!

    It was a incompatibility with the plugin autoptimize

    I think it was a problem with the minify of the js.

    Optimizing Matters

    (@optimizingmatters)

    3 years, 7 months ago

    Hey @jcostasa assuming the “Event Tickets and Registration” checkout is on a specific page, you can simply disable JS optimization on the edit-screen of that page (in the “Autoptimize this page” metabox).

    hope this helps,
    frank (ao dev)

Viewing 2 replies - 1 through 2 (of 2 total)

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