Contact From not sending emails

  • Resolved John Webber

    (@bilion)


    4 years ago

    Hi,

    Are there any additional steps I need to take in order to get the Contact Form to work?

    In the block, in the dropdown After Submit Actions, I place my email.
    (Double checked to make sure it’s correct.)

    After the form is submitted, there is a Success message.

    Other emails go out normally every day.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • BSF – Judith Pete

    (@judith0)

    3 years, 12 months ago

    Hello @bilion,

    Thanks for writing to us.

    Please let us know the contact form plugin you are using so that we can respond more accurately.

    Regards.
    Judith

    Thread Starter John Webber

    (@bilion)

    3 years, 12 months ago

    @judith0

    Hi Judith,

    I’m not using a contact form plugin.

    BSF – Judith Pete

    (@judith0)

    3 years, 12 months ago

    Hello @bilion

    I believe you need to install a contact form plugin to send emails from your website. Please let me know whether I am missing something.

    Regards.
    Judith.

    Thread Starter John Webber

    (@bilion)

    3 years, 12 months ago

    You do need to install an SMTP plugin to send emails.

    I am using Sendinblue:
    https://wordpress.org/plugins/mailin/

    Notification and test emails go out without issues.

    With your Contact Form Gutenberg block, I should not need any additional plugin.

    BSF – Judith Pete

    (@judith0)

    3 years, 12 months ago

    Hello @bilion,

    Thanks for writing back.

    Our contact form block works with the Contact form 7 plugin. Since the plugin supporting the block is not our product as we only handle the styling aspect of the form, I’d recommend contacting the plugin developers for assistance. While we’re experts on our own products, third-party plugins are best supported by their own respective developers (and more importantly, I’d rather not give you any incorrect information).

    Hope you understand.

    Regards.
    Judith.

    Thread Starter John Webber

    (@bilion)

    3 years, 12 months ago

    Hi Judith,

    Well, that is inconvenient.

    Thank you for the help.

    Have a great day.

    Best,
    Jovan

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Contact From not sending emails’ is closed to new replies.