Update created critical error | WordPress.org

Resolved runawayspoon
(@runawayspoon)

3 years, 9 months ago
I was updating some plug-ins including JetPack and now I get a critical error message when I try to open my site. When I log into wordpress it tells me I have no sites, so I can’t get to the admin dashboard. I think JetPack de-activated as well, and I can’t get into WordPress through Jetpack to reactivate. I am not an expert and the support questions I have searched are above my skill level.
- This topic was modified 3 years, 9 months ago by runawayspoon.
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Mehdi Benchalal
(@muffinpeace)

3 years, 9 months ago

Hi @runawayspoon

I am sorry to hear that your website is running into a critical error. It’s quite normal that you see a message mentioning that you don’t have any sites on the WordPress.com dashboard, since that relies on the Jetpack connection with your website (which breaks when there’s a critical error).

To resolve this, I’d highly suggest checking the documentation below that outlines the steps to take when your website encounters a critical error:

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/

Let us know how this goes.

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Last reply from: Mehdi Benchalal
Last activity: 3 years, 9 months ago
Status: resolved