Search Timeout

  • Resolved migara

    (@migara)


    3 years, 9 months ago

    Hi,

    I want to search and export data using this plugin. Since I have so many Data Records. After some time I get an Maximum Execution Time. I’m getting more that 1000 records daily

    Could I know whether there is a Hook to customize my code? or do you have a better solution.

    • This topic was modified 3 years, 9 months ago by migara.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    3 years, 9 months ago

    Hi @migara , are you sure that you definitely mean the free Uncanny Toolkit plugin for your request? It doesn’t have report/export options that would be applicable here.

    If this is about one of our other plugins, is there any chance you could confirm what report/tool you specifically mean and log the ticket on the associated website (i.e. uncannyowl.com or automatorplugin.com)?

    Thanks!

    Thread Starter migara

    (@migara)

    3 years, 9 months ago

    Hi @uncannyowl this is about Tin Canny Reporting for LearnDash plugin.

    Plugin Author Uncanny Owl

    (@uncannyowl)

    3 years, 9 months ago

    Ah, that’s why we weren’t sure; this forum is just for the Uncanny Toolkit plugin.

    Are you able to log a support ticket from your account or send an email to support@uncannyowl.com instead? When you do, maybe you can confirm which report you mean and any errors you’re seeing in the browser console or your PHP error logs. A copy of the system report from LearnDash LMS > Settings > Support would also be helpful.

    We’ll go ahead and mark this thread as closed since it’s not related to the Toolkit, but we’re happy to help via our Help Desk with any Tin Canny questions.

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