• Resolved Winwood

    (@winwood)


    I will ask you a question for the first time.
    Even if I set the short code [sensei_courses], the course page is not displayed.
    When I click “Course” displayed in the bread crumb list, the posting page is displayed instead of the course page.
    I’m in trouble because I don’t understand why the short code doesn’t work.
    I would appreciate it if you could teach me how to solve the problem.
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Deric (a11n)

    (@dericleeyy)

    Hi @winwood ,

    Even if I set the short code [sensei_courses], the course page is not displayed.

    When viewing the page with the shortcode, what do you see? Do you see the shortcode being printed out or just a blank page? Can you try clearing your server cache if you are using a caching plugin?

    Could you also try disabling all other plugins and check if there is a plugin conflict? You can use troubleshooting mode from https://wordpress.org/plugins/health-check/ to do this easily.

    When I click “Course” displayed in the bread crumb list, the posting page is displayed instead of the course page.

    Can you check what page is configured in wp-admin > Sensei LMS > Settings > Course Archive Page? In that configured page, can you ensure that is a blank page with no content?

    Thread Starter Winwood

    (@winwood)

    hello. @dericleeyy

    Thank you very much for contacting me.

    The answer to the question.

    1: When I display the page with a short code, the fixed page is displayed, but the screen “New arrival” is displayed.
    I tried clearing the cache, but there is no change.

    2: I tried disabling all other plugins, but nothing changed.

    3: In the sensei LMS settings, “courses” is specified for the course list page. A page with a shortcode [sensei_courses].

    I confirmed the above points, but the problem could not be solved.

    Should I reinstall the sensei LMS plugin?

    Thank you for your cooperation.

    Thread Starter Winwood

    (@winwood)

    hello. @dericleeyy

    Regarding this matter, as a result of trying various things on my own, I solved it myself.

    Thank you very much for your teaching.

    If you have any problems, we would appreciate your cooperation.
    Thank you.

    Plugin Support Deric (a11n)

    (@dericleeyy)

    Hi @winwood ,

    Glad to hear you have managed to solve it. If you don’t mind sharing, what was the fix for your site?

    Thread Starter Winwood

    (@winwood)

    Hi. @dericleeyy,

    Thank you for contacting us.

    It was a rudimentary mistake.
    It seems that the cause of the error was that the permalink on the course list page was changed.

    Since I specified the course list page as the course page on the general setting screen of Sensei LMS, I thought that there would be no problem even if I changed the permalink, but apparently the permalink works well unless it is the original. It seems there wasn’t.

    For the time being, by reverting to the original permalink (site URL / courses-overview /), it works normally.

    Thank you for taking the time to consult us.
    I am very grateful to you.

    If you have any questions, I would appreciate it if you could teach me.

Viewing 5 replies - 1 through 5 (of 5 total)

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