uploads for product downloads result in “File not found”

  • maxchristensenaudio

    (@maxchristensenaudio)


    3 years, 10 months ago

    I’M using FTP and “Add from server” to upload any images and .zip files for my digital products that I sell on WooCommerce.
    Sadly, any products uploaded with this method will result in the error “File not Found” when clicking the download button after purchasing a digital product.

    The images and zip files DO show up in my media library using this method.
    In the edit page of a product I can see and choose any zip files I’ve uploaded but they just won’t download properly after a purchase.
    If I just copy and paste the file URL it downloads as it should.

    I really want to use this method as I hate how WordPress does its default upload folder structure with the years and months, but it’s just not working….

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