• Resolved danielandsebastian

    (@danielandsebastian)


    Hi,

    I noticed that Facebook shows a blank featured image when I try to share a link.

    This problem is unnoticed if I use Meta Business Suite. If I past the link, it will be well-scraped (in terms of image).

    If I try to use link debugger or simply share the link without using the Meta Business Suite, a blank space replaces the featured image.

    I don’t know when this issue has begun, but I remember couples of week ago, I used Link debugger without any issue to regenerate a thumbnail.

    I have Yoast Pro and I don’t know where to open a ticket. Yoast is the only plugin that generate Facebook meta tags in my website.

    I hope this will be resolved quickly.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • @danielandsebastian We’re sorry to hear you are experiencing this issue on your site.

    If you have purchased SEO Premium you would need to contact us directly at support@yoast.com for assistance as this forum is reserved for support of the free version of Yoast SEO. Thank you for your understanding.

    Plugin Support Maybellyne

    (@maybellyne)

    I marked this thread as resolved due to a lack of activity by the original poster. The original poster is always welcome to re-open this topic.

    If you are not the original poster but have a similar issue, please read this post before opening a new request.

Viewing 2 replies - 1 through 2 (of 2 total)

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