• Resolved mridulmet

    (@mridulmet)


    Hi
    I am building a website using Woodmart theme and using your plugin free version for zooming the image . But when i activate the plugin the single page image product gallery is not working. if i deactivate the plugin then the product gallery is working fine.

    how can i solve the issue

    Please help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello there,

    hope you are doing well 🙂

    We have been checking this product and it seems that the theme is removing the gallery added by our plugin. You should check if your theme is adding some settings to change the images gallery or contact them in order to check if you can get a solution to this issue.

    Let us know any news, please.

    Have a nice day!

    Thread Starter mridulmet

    (@mridulmet)

    @juaancmendez

    Hi thanks for response. The theme is not removing the gallery added by your plugin. Your plugin is removing the theme’s single product page gallery. When I disable your plugin the gallery is showing. I want help on that. I want to use your plugin for zoom and also the theme single product page gallery

    Please help

    Hello there,
    thanks for your reply!

    We have been testing our plugin with your Woodmart theme, and we found the solution. You have to go to Themes Settings > Product Page > Images, and in the Thumbnails position section you have to select Without.

    In this way, the zoom and the product gallery of our plugin work correctly:

    https://we.tl/t-R7Vuv9iURh

    In case it helps, I also leave you how I have configured the options below:

    https://we.tl/t-y0hHujyAb5

    Could you check it out and tell us if it works well for you?

    We will be attentive to your response.

    Have a nice day!

    Thread Starter mridulmet

    (@mridulmet)

    @juaancmendez yeah it worked now. Thanks a lot for your help

    Hello there,

    Perfect! We are glad that everything is going well now 🙂

    I’m going to mark this topic as resolved.

    Have a nice weekend!

Viewing 5 replies - 1 through 5 (of 5 total)

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