I can’t using app for checkin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Juanfra Aldasoro

    (@juanfra)

    4 years, 1 month ago

    Hi,

    Thank you for reaching out to us. And I’m sorry to hear that you’re experiencing this.

    It looks like you’re trying to use the app with tickets created with Tickets Commerce as the provider. This is a known issue, and we’re working to include a fix in the upcoming release, you can read more here: https://theeventscalendar.com/known-issues/#etp-app-tc

    Also, note that we are not able to assist with issues related to premium plugins here in the WordPress.org forums. For additional assistance with the premium plugins, please reach out on our premium support channel from the following page: https://theeventscalendar.com/support/

    Best,
    Juan.

    Juanfra Aldasoro

    (@juanfra)

    4 years, 1 month ago

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,
    Juan.

Viewing 2 replies - 1 through 2 (of 2 total)

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