• Resolved neilross80

    (@neilross80)


    Hello I am having problems getting Google Merchant Account to create any products, so there is no diagnosis to show.

    https://snipboard.io/ZEIfCG.jpg

    snipboard.io/URjbWz.jpg

    March 12, 2022, 5:22 pm
    Array
    (
    [PHP] => 7.4
    [Wordpress] => 5.9.2
    [WooCommerce] => 6.2.2
    [WooCommerce Product Feed PRO] => 11.3.8
    )
    Array
    (
    [Single products] => 532
    [Variation products] => 0
    [Total products] => 532
    )
    Array
    (
    [0] => Array
    (
    [channel_hash] => d4cb75caae5a73ac6b01171816b33bfb
    [name] => Google Shopping
    [fields] => google_shopping
    [taxonomy] => google_shopping
    [utm_source] => Google Shopping
    [type] => Advertising
    [projectname] => 1st feed
    [countries] => United Kingdom
    [product_variations] => on
    [fileformat] => xml
    [cron] => twicedaily
    [step] => 100
    [project_hash] => bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd
    [filename] => bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd
    [external_file] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/xml/bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd.xml
    [query_log] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/logs/query.log
    [query_output_log] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
    [nonce_field_mapping] => 725f7682b5
    [attributes] => Array
    (
    [0] => Array
    (
    [rowCount] => 0
    [attribute] => g:id
    [prefix] =>
    [mapfrom] => id
    [suffix] =>
    )

    [1] => Array
    (
    [rowCount] => 1
    [attribute] => g:title
    [prefix] =>
    [mapfrom] => title
    [suffix] =>
    )

    [2] => Array
    (
    [rowCount] => 2
    [attribute] => g:description
    [prefix] =>
    [mapfrom] => description
    [suffix] =>
    )

    [3] => Array
    (
    [rowCount] => 3
    [attribute] => g:link
    [prefix] =>
    [mapfrom] => link
    [suffix] =>
    )

    [4] => Array
    (
    [rowCount] => 4
    [attribute] => g:image_link
    [prefix] =>
    [mapfrom] => image
    [suffix] =>
    )

    [5] => Array
    (
    [rowCount] => 5
    [attribute] => g:availability
    [prefix] =>
    [mapfrom] => availability
    [suffix] =>
    )

    [6] => Array
    (
    [rowCount] => 6
    [attribute] => g:price
    [prefix] => GBP
    [mapfrom] => price
    [suffix] =>
    )

    [7] => Array
    (
    [rowCount] => 7
    [attribute] => g:google_product_category
    [prefix] =>
    [mapfrom] => categories
    [suffix] =>
    )

    [8] => Array
    (
    [rowCount] => 8
    [attribute] => g:product_type
    [prefix] =>
    [mapfrom] => product_type
    [suffix] =>
    )

    [9] => Array
    (
    [rowCount] => 9
    [attribute] => g:brand
    [prefix] =>
    [mapfrom] => custom_attributes_brand
    [suffix] =>
    )

    [10] => Array
    (
    [rowCount] => 10
    [attribute] => g:gtin
    [prefix] =>
    [mapfrom] =>
    [suffix] =>
    )

    [11] => Array
    (
    [rowCount] => 11
    [attribute] => g:mpn
    [prefix] =>
    [mapfrom] => custom_attributes_manufacturer_part_number
    [suffix] =>
    )

    [12] => Array
    (
    [rowCount] => 12
    [attribute] => g:identifier_exists
    [prefix] =>
    [mapfrom] => calculated
    [suffix] =>
    )

    [13] => Array
    (
    [rowCount] => 13
    [attribute] => g:condition
    [prefix] =>
    [mapfrom] => condition
    [suffix] =>
    )

    [14] => Array
    (
    [rowCount] => 14
    [attribute] => g:item_group_id
    [prefix] =>
    [mapfrom] => item_group_id
    [suffix] =>
    )

    )

    [addrow] => 1
    [mappings] => Array
    (
    [32] => Array
    (
    [rowCount] => 32
    [categoryId] => 32
    [criteria] => Clips & Fasteners
    [map_to_category] => 8233
    )

    [37] => Array
    (
    [rowCount] => 37
    [categoryId] => 37
    [criteria] => Electrics
    [map_to_category] => 8231
    )

    [34] => Array
    (
    [rowCount] => 34
    [categoryId] => 34
    [criteria] => Engine
    [map_to_category] => 2820
    )

    [36] => Array
    (
    [rowCount] => 36
    [categoryId] => 36
    [criteria] => Timing Chain Kits
    [map_to_category] => 2820
    )

    )

    [nonce_category_mapping] => 725f7682b5
    [nonce_filters_mapping] => 725f7682b5
    [rules] => Array
    (
    [1647097323392] => Array
    (
    [rowCount] => 1647097323392
    [attribute] =>
    [condition] => contains
    [criteria] =>
    [than] => exclude
    )

    )

    [nonce_google_mapping] => 725f7682b5
    [utm_on] => on
    [utm_medium] => cpc
    [utm_campaign] => 1st feed
    [utm_term] => id
    [utm_content] =>
    [total_product_orders_lookback] =>
    [woosea_page] => analytics
    [active] => 1
    [last_updated] => 12 Mar 2022 17:14
    [running] => ready
    [nr_products] => 532
    [nr_products_processed] => 0
    [history_products] => Array
    (
    [12 Mar 2022 15:06] => 0
    )

    )

    )

Viewing 8 replies - 1 through 8 (of 8 total)
  • supportadtribes

    (@supportadtribes)

    Hi,

    Thanks for using our plugin and reaching out to us.

    Your feed is empty because of the exclude filter you created. It says this in the log:

    [rowCount] => 1647097323392
    [attribute] =>
    [condition] => contains
    [criteria] =>
    [than] => exclude
    )

    Basically telling the plugin to exclude everything. Please remove that exclude filter and reprocess your feed.

    Thread Starter neilross80

    (@neilross80)

    Thanks. I have now removed the filter but still have same problem. Nothing uploaded ? Debug…

    March 14, 2022, 6:43 pm
    Array
    (
    [PHP] => 7.4
    [Wordpress] => 5.9.2
    [WooCommerce] => 6.2.2
    [WooCommerce Product Feed PRO] => 11.3.8
    )
    Array
    (
    [Single products] => 532
    [Variation products] => 0
    [Total products] => 532
    )
    Array
    (
    [0] => Array
    (
    [channel_hash] => d4cb75caae5a73ac6b01171816b33bfb
    [name] => Google Shopping
    [fields] => google_shopping
    [taxonomy] => google_shopping
    [utm_source] => Google Shopping
    [type] => Advertising
    [projectname] => 1st feed
    [countries] => United Kingdom
    [product_variations] => on
    [fileformat] => xml
    [cron] => twicedaily
    [step] => 100
    [project_hash] => bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd
    [filename] => bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd
    [external_file] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/xml/bYtMvFsXpxDBYNCpVGjNI8TyuQG478Cd.xml
    [query_log] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/logs/query.log
    [query_output_log] => https://partsforgermancars.co.uk/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
    [nonce_field_mapping] => 79d89b889a
    [attributes] => Array
    (
    [0] => Array
    (
    [rowCount] => 0
    [attribute] => g:id
    [prefix] =>
    [mapfrom] => id
    [suffix] =>
    )

    [1] => Array
    (
    [rowCount] => 1
    [attribute] => g:title
    [prefix] =>
    [mapfrom] => title
    [suffix] =>
    )

    [2] => Array
    (
    [rowCount] => 2
    [attribute] => g:description
    [prefix] =>
    [mapfrom] => description
    [suffix] =>
    )

    [3] => Array
    (
    [rowCount] => 3
    [attribute] => g:link
    [prefix] =>
    [mapfrom] => link
    [suffix] =>
    )

    [4] => Array
    (
    [rowCount] => 4
    [attribute] => g:image_link
    [prefix] =>
    [mapfrom] => image
    [suffix] =>
    )

    [5] => Array
    (
    [rowCount] => 5
    [attribute] => g:availability
    [prefix] =>
    [mapfrom] => availability
    [suffix] =>
    )

    [6] => Array
    (
    [rowCount] => 6
    [attribute] => g:price
    [prefix] => GBP
    [mapfrom] => price
    [suffix] =>
    )

    [7] => Array
    (
    [rowCount] => 7
    [attribute] => g:google_product_category
    [prefix] =>
    [mapfrom] => categories
    [suffix] =>
    )

    [8] => Array
    (
    [rowCount] => 8
    [attribute] => g:product_type
    [prefix] =>
    [mapfrom] => product_type
    [suffix] =>
    )

    [9] => Array
    (
    [rowCount] => 9
    [attribute] => g:brand
    [prefix] =>
    [mapfrom] => custom_attributes_brand
    [suffix] =>
    )

    [10] => Array
    (
    [rowCount] => 10
    [attribute] => g:gtin
    [prefix] =>
    [mapfrom] =>
    [suffix] =>
    )

    [11] => Array
    (
    [rowCount] => 11
    [attribute] => g:mpn
    [prefix] =>
    [mapfrom] => custom_attributes_manufacturer_part_number
    [suffix] =>
    )

    [12] => Array
    (
    [rowCount] => 12
    [attribute] => g:identifier_exists
    [prefix] =>
    [mapfrom] => calculated
    [suffix] =>
    )

    [13] => Array
    (
    [rowCount] => 13
    [attribute] => g:condition
    [prefix] =>
    [mapfrom] => condition
    [suffix] =>
    )

    [14] => Array
    (
    [rowCount] => 14
    [attribute] => g:item_group_id
    [prefix] =>
    [mapfrom] => item_group_id
    [suffix] =>
    )

    )

    [addrow] => 1
    [mappings] => Array
    (
    [32] => Array
    (
    [rowCount] => 32
    [categoryId] => 32
    [criteria] => Clips & Fasteners
    [map_to_category] => 8233
    )

    [37] => Array
    (
    [rowCount] => 37
    [categoryId] => 37
    [criteria] => Electrics
    [map_to_category] => 8231
    )

    [34] => Array
    (
    [rowCount] => 34
    [categoryId] => 34
    [criteria] => Engine
    [map_to_category] => 2820
    )

    [36] => Array
    (
    [rowCount] => 36
    [categoryId] => 36
    [criteria] => Timing Chain Kits
    [map_to_category] => 2820
    )

    )

    [nonce_category_mapping] => 725f7682b5
    [nonce_filters_mapping] => 79d89b889a
    [nonce_google_mapping] => 725f7682b5
    [utm_on] => on
    [utm_medium] => cpc
    [utm_campaign] => 1st feed
    [utm_term] => id
    [utm_content] =>
    [total_product_orders_lookback] =>
    [woosea_page] => filters_rules
    [active] => 1
    [last_updated] => 14 Mar 2022 18:25
    [running] => ready
    [nr_products] => 532
    [nr_products_processed] => 0
    [history_products] => Array
    (
    [12 Mar 2022 15:06] => 0
    [12 Mar 2022 19:15] => 0
    [13 Mar 2022 07:18] => 0
    [13 Mar 2022 19:15] => 0
    [14 Mar 2022 07:17] => 0
    )

    )

    )

    supportadtribes

    (@supportadtribes)

    Hi,

    We just checked your feed and it has 532 products in it so it seems to be working as expected?

    Thread Starter neilross80

    (@neilross80)

    Unfortunately Merchant Centre still shows https://snipboard.io/URjbWz.jpg

    supportadtribes

    (@supportadtribes)

    Did you do a manual fetch and a manual reprocess from within your merchant center already?

    Thread Starter neilross80

    (@neilross80)

    No i have created a new feed via the upload (and test) option. I have not linked the URL.

    supportadtribes

    (@supportadtribes)

    Please link your feed as described in paragraph 7 of this blog post:
    https://adtribes.io/setting-up-your-first-google-shopping-product-feed/

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for now for housekeeping-reasons. Do not hesitate to reach out to us again when you need our help.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Google Merch Acc no recognise Feed’ is closed to new replies.