Elementor not loading in 5.8.3

  • mlabash

    (@mlabash)


    4 years, 6 months ago

    Hi,

    Elementor in page edit mode is grayed out with a blue spinning ball.
    I haven’t added any new plug-ins (I have 18 active). This only started after the upgrade to 5.8.3. I have calls into Elementor and Ive checked some of the basic things I’ve seen recommended on YouTube but no change. I’m wondering if there is something you can suggest. Thanks for your help!

    The page I need help with: [log in to see the link]

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  • Thread Starter mlabash

    (@mlabash)

    4 years, 6 months ago

    Since I last posted, I found out that I have 256mb of memory from Hostgator. So there is enough space on the site. I still have the issue with Elementor. They claim that the problem lies with the plug-ins and suggest I deactivate them to determine which one is not interacting well with Elementor. That seems a bit backwards to me since there was no problem till now and the only difference I can see is the upgrading of WordPress. Is is possible that this is being caused by the upgrade to 5.8.3?

    Thanks!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 5 months ago

    @mlabash You posted in the support section for a plugin called “Live Chat”. This is a plugin for WordPress and not WordPress support itself. For support, post here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    If you want “live chat” support, post in the WP IRC channel https://make.wordpress.org/support/irc-support-channel/

Viewing 2 replies - 1 through 2 (of 2 total)

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