Live Chat

Description

IMsupporting.com Live Chat offers FREE advanced live chat solution for your WordPress site. Allow your visitors to chat with you live. Gain extra sales and increase customer satisfaction.

Live Chat Features

  • Live Chat Installs Instantly: Simply add our plugin, Click “Get me an account” and start chatting straight away. No hassle, no credit cards, Completely FREE.

  • Live Chat Is Mobile Friendly: Our live chat is based on a “reponsive” design meaning if your customer is using a Mobile, Tablet or a Desktop PC, they will be able to chat to you any time.

  • Includes Real-time Visitor Monitoring: From within our dashboard, you can see who is in your website in real-time. View the pages they visit, follow their path and engage with your visitors!

  • Chat Transfer Feature: Transfer your chat to other operators as needed!

  • Desktop Notifications: Get notified about a pending chat request even when you dont have teh chat window visible!

  • Audio Notifications: We will make a song and dance about you having a pending chat request if you really want us to!

  • Much Much More: Our platform is an advanced chat solution. We have a multitude of chat features that will enable you to chat to your visitors easily any time of day or night.

Live Chat for WordPress Websites. Get started for free today. Chat with your website visitors.

Live chat is a great tool to add to any website. With the IMsupporting live chat software you can have a live chat account, login to the live chat account and be chatting to your visitors within minutes!

Add live chat to your site today with our 100% FREE trial. Instant access and easy installation.

For more information, Check out Live chat

Live chat can help increase sales and customer satisfaction by enabling you to chat to your website visitors!

This live chat plugin contains mainy features. Here are a list of just a few:

  • SSL Encryption
  • Multiple chat departments
  • Operator accounts
  • Chat transfers
  • Customisable chat windows
  • Automatic live chat replies
  • Great stats and graphs
  • Canned responses
  • Chat queueing
  • Feedback / Rating system
  • Geolocation
  • Offline message recording service
  • Desktop notifications

Get started for free today.

Some Of The Features

  • One of the Most popular chat plugins around
  • Unlimited simultaneous chats
  • Live chat directly with your visitors
  • Easy to use interface for both the admin and the visitor
  • Edit all text fields shown on the live chat box/widget
  • Change the colors of the live chat box/widget
  • Fully responsive admin chat dashboard no downloads needed
  • Offline messages and emailed to you + stored as tickets if needed
  • Predefined live chat box themes + make your own
  • Fully customizable live chat experience
  • Access historical live chat transcripts
  • Google Analytics integration
  • Create a custom offline message form when you’re not online
  • Add feedback and 5/star ratings
  • Desktop Notifications
  • View any live chats you may have missed
  • Comprehensive list of live chat options
  • Enable/Disable the sound when a new message is received
  • Ban visitors from chatting to you based on IP Address
  • Select whether Name and Email is required when users initiate a chat
  • Foresight technology allows you to see what users type as they type.
  • Realtime visitor monitoring
  • Much More

Screenshots

  • The Main Chat System
  • Chat Button Example
  • Easy to use Dashboard
  • Easy to install wordpress script
  • A chat button example.
  • Different chat buttons to choose from

Installation

Adding the IMsupporting is really easy.

Simply:

  • Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
  • or Install the Free plugin from the WordPress directory and activate it.
  • Go to Settings, then to the IMsupporting sub menu and get a free live chat account. IMsupporting SignUp
  • Customize the chat widget from within the IMsupporting dashboard and settings within wordpress.
  • Start chatting with your visitors and increase sales!

You will need a free Account ID, This can be found in your welcome email OR Contact our support team for assistance.

FAQ

Installation Instructions

Adding the IMsupporting is really easy.

Simply:

  • Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
  • or Install the Free plugin from the WordPress directory and activate it.
  • Go to Settings, then to the IMsupporting sub menu and get a free live chat account. IMsupporting SignUp
  • Customize the chat widget from within the IMsupporting dashboard and settings within wordpress.
  • Start chatting with your visitors and increase sales!

You will need a free Account ID, This can be found in your welcome email OR Contact our support team for assistance.

Can I upload my own custom live chat buttons?

Yes, Simply choose HTML within the imsupporting.com chat system and then click Upload on the “choose a button” screen

Can I use live chat without a imsupporting.com account?

No sorry, However, the system will create one for you as soon as you activate the plugin.

Do you have a free trial?

Yes, Once you have activated the live chat plugin, it will be live!

How much does live chat cost?

Our free tier is completely free.

Can I change the colors of the live chat window?

Yes, you can customise the chat window entirely. Add your own banners and change the text also.

Reviews

Read all 2 reviews

Contributors & Developers

“Live Chat” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Live Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

3.8.0.77

Prepping for new launch of live chat

3.8.0.74

Recent testing, Updated descriptions

3.8.0.73

Pushed js to remote server ready for proactive invite changes

3.8.0.55

Checked for compatibility so live chat works on all wordpress versions

3.8.0.50

Fixed backlink issues and removed them

3.8.0.38

  • Updated to use a different hook (when to show the chat button) Some themes did not correctly use WPhooks and this messed the chat widget up.

3.8.0.38

  • Added ability to just sign up for the free live chat account directly without needing to visit the main website

3.8.0.33

  • Tested live chat plugin for WordPress version 4.4

3.8.0.33

  • Tested live chat plugin for WordPress version 4.3.2

3.8.0.32

  • Tested live chat plugin for WordPress version 4.3.1, Updated backend to support upcoming HTML5 screen share

3.8.0.31

  • Tested live chat for WordPress version 4.3

3.8.0.29

  • Updated to include local script rather than rely on external resources.

3.8.0.28

  • Updated to fully support https live chat buttons for all users.

3.8.0.27

  • Fixed a cannot modify headers error.

3.8.0.26

  • Tested up to 4.1 and made an “easy to use” sign up method.

3.8.0.25

  • Fixed a problem where popup chat requests displayed the wrong status.

3.8.0.20

  • Added new “Timed popup” for chat requests.

3.8.0.18

  • Settings page much easier to use.

3.8.0.15

  • Tonnes more chat features.

3.8.0.11

  • Tested for WordPress V4.0 – Live chat works as expected.

3.8.0.10

  • Complete rework of the plugin.

3.8.0.5

  • Fixed installation issues with users who have php sessions already started..

3.8.0.4

  • Updated OneCLICK installation. Live chat will now be instant. Added settings buttons to make it clearer to the user.

3.8.0.3

  • Updated stable tagging + new Oneclick installer. Annoying SVN issues

3.8.0.1

  • Updated stable tagging + new Oneclick installer. VERY easy to install live chat

2.5

  • Updated eay2use registration

2.4

  • Added free for 3 months, pay with a tweet

2.3

  • Easier installation screens and information. Simply get a chat account (free) and login to get your siteid.

2.2

  • Updated Version header as it was missing

2.1

  • Updated documentation.

2.0

  • Added new options and more buttons to choose from.

1.0

  • Inital release.