Critical Error in Plug-in Page

  • Resolved iamxavierrr

    (@iamxavierrr)


    4 years, 5 months ago

    Hi!

    This error page occured when I tried to access the Plugins Page.

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    We did not receive any recovery email in our administrative email to fix the issue.

    Is there a solution to resolve this issue?

    Many thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • kuckovic

    (@kuckovic)

    4 years, 5 months ago

    Hi @iamxavierrr

    Do you have FTP access to the server?
    If so, please go to the wp-cofig.php file, and change

    define('WP_DEBUG', false); to define('WP_DEBUG', true);

    After that, you should get a more descriptive error when entering the plugins-page.

    Thread Starter iamxavierrr

    (@iamxavierrr)

    4 years, 5 months ago

    Hi @kuckovic!

    Unfortunately, we don’t have FTP access to the server. Are there any other ways to resolve this issue?

    Thanks!

    Dion

    (@diondesigns)

    4 years, 5 months ago

    If your hosting has a control panel such as DirectAdmin, Plesk, or cPanel, you can use the panel’s file manager to edit the wp-config.php file.

    You should also be able to view the PHP error log from the control panel. It will contain the error that resulted in the “critical error” page you’re seeing.

    If you have neither FTP nor a panel file manager, you should contact your hosting company, because they would be the only ones who could help you.

    Thread Starter iamxavierrr

    (@iamxavierrr)

    4 years, 5 months ago

    Hi all!

    The issue with my site has been resolved! Thank you for your help all this while!

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)

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