Conflict With WooCommerce
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I Am Getting “Empty NoticeGroup woo-commerce at checkout” Then i contacted WooCommerce and was told it was a plugin conflict after troubleshoting and activating one by one i Discovered When i deactivate elementskits Plugin the the issue is gone but when i have elementskits installed and active it have issue
I Have Included Some images for you to investage this issue further
Screenshot: https://i.ibb.co/Kzb1tgY/Check-Out-Issues.jpg
inspector Img: https://i.ibb.co/3pWYZkB/Screen-Shot-2021-12-19-at-9-58-43-PM.png
Counsol IMG: https://i.ibb.co/7XG0Jnk/Screen-Shot-2021-12-19-at-10-00-19-PM.png
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Hello @cellfashionusa,
Hope you are doing well.I have tested the WooCommerce keeping the Elementskit Plugin activated and seems everything is working fine there. I haven’t found any issue with the Notices of WooCommerce. You can check this screenshot for a better understanding.
As you can see that it is working perfectly, maybe there is something wrong in your end that is preventing the Notice section to appear properly. As you have already performed the plugin conflict test and found that Elementskit is causing the issue, it requires a closer inspection from your end.
It will be better if you could create a ticket at our support center. You will find the link to our Support Center on the USEFUL LINKS section of the Plugin Details page. Mention the link of this thread while creating the ticket. We will check and let you know further update as soon as possible.
Looking forward to your response.
Best Regards,
ProsenjitScreenshot: https://i.ibb.co/Kzb1tgY/Check-Out-Issues.jpg
inspector Img: https://i.ibb.co/3pWYZkB/Screen-Shot-2021-12-19-at-9-58-43-PM.png
Counsol IMG: https://i.ibb.co/7XG0Jnk/Screen-Shot-2021-12-19-at-10-00-19-PM.pngCheck the link above the screenshot is issue and msg and I have also included inspect elements error , that’s all it has there no error on backend
Hi @cellfashionusa,
Hope you are doing well.Thanks for sharing the images. Since I am unable to reproduce the issue, we need more information. is it possible for you to attach the link to your site for further inspection? It will be better if you can share the Server Info(Tools > Site Health) so that we can check those too.
It will help us to inspect the issue properly and also in providing you an update as soon as possible. Looking forward to your response.
Best Regards,
ProsenjitServer architecture Linux 3.10.0-1160.49.1.el7.x86_64 x86_64
Web server Apache
PHP version 7.4.27 (Supports 64bit values)
PHP SAPI fpm-fcgi
PHP max input variables 1600
PHP time limit 112
PHP memory limit 3000M
Max input time 76
Upload max filesize 3000M
PHP post max size 3000M
cURL version 7.80.0 OpenSSL/1.1.1m
Is SUHOSIN installed? No
Is the Imagick library available? Yes
Are pretty permalinks supported? Yes
.htaccess rules Custom rules have been added to your .htaccess file.Server Info
===========WP Version: 5.8.2 PHP Version: 7.4.27 Database Version: 5.7.36 Client IP Address: 24.3.115.202 Server IP Address: 162.240.1.25 Server Load: 0.35, 0.21, 0.16 Server Load Average: 0.24 PHP Memory Usage: 5% (151.67M of 3000M)Server Info
=============OS/Server: Linux 5448323.cellfashionusa.com 3.10.0-1160.49.1.el7.x86_64 #1 SMP Tue Nov 30 15:51:32 UTC 2021 x86_64 Server Software: Apache Server Version: 64Bit Server Address: 162.240.1.25 Server Port: 443 Document Root: /home/cellfashionusa/public_html Server Name: cellfashionusa.com Server Load: 0.35, 0.21, 0.16 Load Average: 0.24 Server Signature: Disabled Apache Modules: n/a Server Protocol: HTTP/2.0 HTTP Connection: n/a Server Gateway: CGI/1.1 Server Time: 2022-01-03 12:59:33===========
Database Info
===============Database: MySQL Community Server (GPL) Version: 5.7.36 Uptime: 10 days, 13 hours, 46 minutes, 26 seconds Hostname: 5448323.cellfashionusa.com Charset: utf8=======
PHP Info
========PHP Version: 7.4.27 Zend Engine: 3.4.0 PHP Memory Limit (runtime / server): 3000M / 3000M PHP Memory Usage: 5% (151.86M of 3000M) PHP Peak Memory Usage: 36M PHP Post Max Size: 3000M PHP Upload Max File Size: 3000M PHP Execution Time Limit: 112s PHP Input Time Limit: 76s PHP Max Input Vars: 1600 PHP Include Path: /home/cellfashionusa/public_html/wp-content/plugins/kirki/:/home/cellfashionusa/public_html/wp-content/plugins/kirki/core:.:/opt/cpanel/ea-php74/root/usr/share/pear PHP Allow URL File Open: Enabled PHP File Uploads: Enabled Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /var/cpanel/php/sessions/ea-php74 Use Cookies: Enabled Use Only Cookies: Enabled Loaded Extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, pcntl, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, imap, intl, json, ldap, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, shmop, SimpleXML, snmp, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, xmlreader, xmlrpc, imagick open_basedir: fsockopen: Enabled cURL: Enabled SOAP Client: Enabled Short Open Tag: Enabled========
Security Info
==========Register Globals: Disabled Safe Mode: Disabled Display Errors: Enabled allow_url_include: Disabled allow_url_fopen: Enabled Server Signature: Disabled WP Unique Keys: Enabled mod_security: Not Installed open_basedir: Disabled upload_tmp_dir: /tmp expose_php: DisabledPlease Check Above info as i have send everything
Hello @cellfashionusa ,
Hope you are doing well.Thanks for sharing the System Info. We have received the Ticket you have created at our support center and we also have responded to that ticket with a video that shows the WooCommerce Notices are appearing properly.
So, Please check that response and let us know the update on the reply to that Ticket. We will check and let you know what to do next.
Best Regards,
Prosenjit
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