• Resolved Le

    (@leikari)


    Hi, yesterday I was setting up a new test site and apparently Jetpack set that as the main site (unfortunately I didn’t had set JETPACK_DEV_DEBUG on the test site’s wp-config.php). When trying to set Jetpack on the real website again, I wasn’t able to.

    I logged-out from Jetpack on the test site and spend some time trying to reconnect the real site, but without any success.

    When I try to setup Jetpack on the real site’s WordPress panel, I get “Unable to insert blog. Please try again or contact support.” and “An error occurred. Please try again.” when clicking the “Set up Jetpack” button.

    On the Debug form, it returns “Could not validate security token”.

    Already uninstalled Jetpack completely, installed the Jetpack settings remover addon, reinstalled Jetpack, but still nothing.

    Not sure if it’s something on my side (or maybe cloudflare?), or on Jetpack’s side due to the url change to the test site.

    Thanks!

    The page I need help with: [log in to see the link]

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  • Hi @leikari

    Since your case requires more security access, could you contact us via this contact form, please?

    Please include a link to this thread in your message.

    Let me know if you have any questions.

    My best regards,

    Michelle

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