Always in safe mode

  • Resolved 泓臻 Elio

    (@wangzeonelio)


    4 years, 6 months ago

    Hi,

    my website have two domains which are ouzeon.mo (main) and ouzeon.life

    and Jetpack keep asking to fix the connection every few seconds and I did fix every time, may I ask is there a way to solve this problem? its quite annoying.

    “Jetpack has been placed into Safe mode because we noticed this is an exact copy of ouzeon.life.
    Please confirm Safe Mode or fix the Jetpack connection. Select one of the options below or learn more about Safe Mode.”

    “Jetpack has been placed into Safe mode because we noticed this is an exact copy of ouzeon.mo.
    Please confirm Safe Mode or fix the Jetpack connection. Select one of the options below or learn more about Safe Mode.”

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    4 years, 6 months ago

    Hi there

    Is one of the sites a staging site? If so, I’d suggest enabling staging mode on that one to prevent the safet mode warning from appearing:

    https://jetpack.com/support/staging-sites/

    Thread Starter 泓臻 Elio

    (@wangzeonelio)

    4 years, 6 months ago

    nope, only one site with 2 domains.

    Mohamed Mehdi Benchalal

    (@muffinpeace)

    4 years, 6 months ago

    Hi @wangzeonelio

    I’ve just taken a look into both URLs, and noticed that one of them is redirecting to the other, so this shouldn’t happen.

    At this point, I’d suggest hard coding the ouzeon.mo URL like this, on your wp-config.php file:

    define( 'WP_HOME', 'https://ouzeon.mo' );
    define( 'WP_SITEURL', 'https://ouzeon.mo' );

    You should be able to do that by accessing your site’s files through FTP, or your hosting panel File Manager.

    Do let us know after you have made this change.

    Best,

    Anonymous User 18700194

    (@anonymized-18700194)

    4 years, 6 months ago

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Always in safe mode’ is closed to new replies.

  • 4 replies
  • 4 participants
  • Last reply from: Anonymous User 18700194
  • Last activity: 4 years, 6 months ago
  • Status: resolved