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  • Hi @lmacalpine

    Open WordPress Dashboard. In Menu Ticket->Settings open Advanced Tab and Tic Do Not Mask Attachment Links option. Then Save Setting. Also, please check the render method and change to inline or download.
    Please let me know if you need any further assistance. 

    Regards

    Plugin Author Yeison Baron

    (@yeisonbp)

    Hi,

    Marking this thread as solved. Any questions, let us know.

    Best Regards.

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