There is a fix that will be released in an upcoming version in regards to this issue.
I removed the mp3 files from /wp-content/plugins/wp-live-chat-support/includes/sounds and cleared my browser cache to remove the sounds for now yet the sound continues. Hopefully the next update fixes the problem.
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This reply was modified 4 years, 6 months ago by
btikkanen.
I might have found a workaround for now. I have made a copy of wp-content/plugins/wp-live-chat-support/modules/chat_client/js/callus.js and renamed it callus.original then modified callus.js to remove the audio file referenced in the javascript. There is a particularly long value after this const xp = that ends here ;var Ip=function(e,t,n,i) The value of const xp listed between the quotation marks is the base64 encoding of the audio file. Replacing (shortened here for space) “data:audio/mpeg;base64,SUQzBAAAAAAAI1RTU0UAAAA….4xMDCqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq” with double quotation marks “” seems to be working so far.
@btikkanen , @ffwebdesigner Please check the latest version of the plugin.
@bitkkanen that one is not working. seem like there is really some base64 encoded sound in the js as well.
@wordpress3cx thanks, updated and now the sounds don’t play no more.
