Plugin Showing Blank Page

  • Resolved helixxchi

    (@helixxchi)


    4 years, 6 months ago

    Dear Team,

    Today im installed site kit by google plugin, When I try to open Google Site Kit dashboard > It goes blank in a second after trying to load.

    It was working perfectly a few on my other site, I didn’t major changed anything to my WordPress.

    My plugin version is 1.41.0, WordPress version is 5.8.1

    I even tried it in Chrome Incognito mode, in the Firefox browser, and in the opera browser, it didn’t work.

    I also tried to deactivate and reactivate the plugin. It didn’t work that way also.

    I tried to reinstall my wordpress version too but nothing happen.

    Kindly help me to solve this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    4 years, 6 months ago

    Thanks for opening a support topic and providing the details and troubleshooting steps undertaken. If you like to share the following I’d be happy to check your setup and provide some troubleshooting steps to ensure Site Kit works as expected:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Any browser console errors on the blank screen when it occurs.

    Let me know if you have any questions with the above.

    Thread Starter helixxchi

    (@helixxchi)

    4 years, 6 months ago

    Solved Thanks

    Plugin Support James Osborne

    (@jamesosborne)

    4 years, 6 months ago

    Great to hear it, thanks for the follow up! Out of curiosity did you make any changes to your site or did it just suddenly start to work?

Viewing 3 replies - 1 through 3 (of 3 total)

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