Hi there,
Could you please let us know if this is happening with only Jetpack widgets or all widgets? Since we don’t have access to your site. Could you please share a small recording to help us know what is happening. You can use Awesome Screenshot to record the screen and share it with us.
Once the issue is solved you can always remove the recording but if you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
This is only happening with jetpack widget.
Here is a video:
Hello @convospanish
There may be something installed on the site that’s causing problems. The quickest way to figure out if something is interfering is to test for a theme or plugin conflict.
I know it’s less than ideal, but could you please try the following:
– Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
– Then add the Jetpack widget again. If the widget works, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, add the Jetpack widget in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.
If disabling plugins doesn’t help, it may be the theme.
– Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then add the Jetpack widget again. If the widget works, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.
Let us know how that goes.
