Sidebar issue in Category products

Hi @johnpapi,

I’ve not been able to replicate this on my test site, as multiple filters are showing using the widget in the Product category page.

It appears you’re using a cache plugin to optimize your pages. You’d want to deactivate that plugin and check again. Ideally, you’d want to run a full conflict test deactivating all plugins (except WooCommerce) and changing to the Storefront theme.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Thanks.

Hey @johnpapi,

Thanks for getting back to us.

It appears that you’re using the Legacy Widget and not the Block-based Widget. It should work if you select the correct one with this icon:

Link to image: https://i.imgur.com/TRMPgAp.png

Widgets that were added to a Widget Area before the new Widgets Editor will continue to work – via the Legacy Widget block. Read more about this here – https://developer.wordpress.org/block-editor/how-to-guides/widgets/overview/#compatibility.

Hope this helps.

I am having the same issue. No widgets are showing on Category pages. Every other page type is working fine…

Hey @johnpapi,

Thanks for getting back.

The problem appears to be specific to your site or configuration, as both @abwaita and I were unable to reproduce the behavior on our test sites running a basic installation with the default theme and WooCommerce. Also, I can’t see any recent issues on this in Github, which is where general issues related to WooCommerce are raised.

What we recommend is to spin up a replica of the site, a staging site, where you could test the issue further without affecting the production site. Some hosts offer Staging sites, but if you don’t have such a feature, you can create one with the WP Staging plugin.

Thanks.