• Resolved miketsu

    (@miketsu)


    Hi,
    I’m trying this plugin and faced some issue, hope you can help me:

    1. How to make variations detail display as label instead of id_or_static_link?

    2. I choosed “No” at “Use order date as invoice date”. At 3AM, I made an order then generated invoice, the “Invoice date” is 1 day before “Order date”. I think it is timezone problem (my wordpress is UTC+7).

    3. The font of “Payment received stamp” display well in Customize with Vietnamese, but the attached pdf show “?Ã THANH TOÁN” instead of “ĐÃ THANH TOÁN”.
    Edit: I have just realized that product table’s title also got font error.

    Screenshot: https://imgur.com/a/5W3QmE0

    • This topic was modified 4 years, 8 months ago by miketsu.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @miketsu,

    Thanks for reaching out.

    1. Extensive customization regarding the variation data is only available in the premium version of our plugin.
    2. The invoice created date is the date at which the invoice is generated. This will vary according to the invoice generation time.
    3. Could you please try installing our mPDF addon and see if the font issue persists. Once installed, go to Invoice/Packing > General Settings > PDF library and choose MPDF. Then try downloading an invoice and see if the error persists.
    Thread Starter miketsu

    (@miketsu)

    Hi,
    Thank you for your response.

    1. I got it.

    2. You didn’t get it. How can the invoice creation date be BEFORE the purchase date. How can the invoice exist even BEFORE customer do checkout.

    3. The issue has never occurred when downloading in admin dashboard. mPDF fixed the font issue in attached invoice but cause Payment received stamp disappear and align center setting of product table not work.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @miketsu,

    Thanks for sharing the information. We were not able to replicate the date issue when we tested it on our end. We suspect the issue might be with the server-side. Kindly check in that way and let us know how it goes. Regarding the payment received stamp, the payment received stamps are not supported due to the limitations of the mPDF library. Thanks for understanding.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @miketsu,

    This thread has been inactive for a bit, so we are going to mark it as Resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)

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