Counting products error
-
https://drive.google.com/file/d/1dF2QFZxmCPdhErTit8XKPr8rgtMUvzxn/view
The page I need help with: [log in to see the link]
-
Hi @vincoasti,
As a first step, kindly try to try to recount terms via WooCommerce -> Status -> Tools -> Term counts -> Recount.
If this fails, could you please share a copy of your site’s System Status so that we can get a better view of your setup? You can find it via WooCommerce > Status.
We’ll be happy to be of further assistance.
Many thanks.Good morning, thanks!
Now the number of products it’s the same, on top and in the sidebar…it’s seven.
But still it shows only 5 products.
Do you know what i can do?I copy the status as requested.
Thanks in advance!### WordPress Environment ### WordPress address (URL): https://www.vincoasti.com Site address (URL): https://www.vincoasti.com WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.5.1 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.21 PHP Post Max Size: 300 MB PHP Time Limit: 900 PHP Max Input Vars: 10000 cURL Version: 7.78.0 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.7.33-36-log Max Upload Size: 300 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.6.0 WC Database Prefix: wp_vncas_ Dimensione totale database: 364.04MB Dimensione dati database: 356.65MB Dimensione indice database: 7.39MB wp_vncas_woocommerce_sessions: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_vncas_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_vncas_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_woocommerce_order_itemmeta: Dati: 0.06MB + indice: 0.03MB + motore InnoDB wp_vncas_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_vncas_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_actionscheduler_actions: Dati: 0.25MB + indice: 0.36MB + motore InnoDB wp_vncas_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_actionscheduler_logs: Dati: 0.20MB + indice: 0.16MB + motore InnoDB wp_vncas_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB wp_vncas_csp3_subscribers: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_fb3d_pages: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_vncas_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_options: Dati: 345.31MB + indice: 0.13MB + motore InnoDB wp_vncas_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_hash: Dati: 0.22MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_images: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_imports: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_posts: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_vncas_pmxi_templates: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wp_vncas_postmeta: Dati: 4.52MB + indice: 3.03MB + motore InnoDB wp_vncas_posts: Dati: 1.52MB + indice: 0.36MB + motore InnoDB wp_vncas_revslider_css: Dati: 0.13MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_css_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_sliders: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_slides: Dati: 0.19MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_static_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_smush_dir_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_termmeta: Dati: 0.11MB + indice: 0.17MB + motore InnoDB wp_vncas_terms: Dati: 0.11MB + indice: 0.13MB + motore InnoDB wp_vncas_term_relationships: Dati: 0.22MB + indice: 0.17MB + motore InnoDB wp_vncas_term_taxonomy: Dati: 0.14MB + indice: 0.22MB + motore InnoDB wp_vncas_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_usermeta: Dati: 0.14MB + indice: 0.11MB + motore InnoDB wp_vncas_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_vncas_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_vncas_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_vncas_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB wp_vncas_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_wc_product_meta_lookup: Dati: 0.08MB + indice: 0.09MB + motore InnoDB wp_vncas_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_vncas_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_yoast_indexable: Dati: 1.52MB + indice: 1.06MB + motore InnoDB wp_vncas_yoast_indexable_hierarchy: Dati: 0.13MB + indice: 0.22MB + motore InnoDB wp_vncas_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_vncas_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_vncas_yoast_seo_links: Dati: 0.13MB + indice: 0.09MB + motore InnoDB wp_vncas_yoast_seo_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### 3d-flip-book: 5 attachment: 655 cost-calc: 6 elementor_library: 1 mc4wp-form: 1 nav_menu_item: 57 page: 38 post: 10 product: 473 revision: 45 seedprod: 1 shop_order: 16 stm_careers: 1 stm_event: 1 stm_portfolio: 1 stm_service: 1 stm_staff: 14 stm_testimonials: 1 stm_vc_sidebar: 14 stm_works: 1 wpsl_stores: 102 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (33) ### Akismet Anti-Spam: by Automattic – 4.1.12 Breadcrumb NavXT: by John Havlik – 6.6.0 Buttonizer - Smart Floating Action Button (Premium): by Buttonizer – 2.4.3 Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.6.0 Consulting Elementor Widgets: by Stylemix – 1.0.7 Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.3 Custom Elementor Icons: by StylemixThemes – 1.0.2 Custom Icons by Stylemixthemes: by Stylemix Themes – 3.0.2 Envato Market: by Envato – 2.0.6 Header and Footer Scripts: by Digital Liberation – 2.2.1 3D FlipBook - Lite Edition: by iberezansky – 1.11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0 Loco Translate: by Tim Whitlock – 2.5.3 Mailchimp for WooCommerce: by Mailchimp – 2.5.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Facebook for WordPress: by Facebook – 3.0.6 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Slider Revolution: by ThemePunch – 6.3.9 GDPR Compliance & Cookie Consent: by StylemixThemes – 1.5 STM Importer: by Stylemix Themes – 5.7.3 STM Configurations: by Stylemix Themes – 3.5 STM Templates Library: by StylemixThemes – 1.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.9 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2 WooCommerce: by Automattic – 5.6.0 Yoast SEO: by Team Yoast – 17.1 WP All Import Pro: by Soflyy – 4.6.9 WP Fastest Cache: by Emre Vona – 0.9.3 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.12 Smart Image Resize PRO: by Nabil Lemsieh – 1.5.4 WP Store Locator - CSV Manager: by Tijmen Smit – 1.2.11 WP Store Locator: by Tijmen Smit – 2.2.234 WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.7 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### Aruba WordPress checker: by http://www.aruba.it – 14 ### Settings ### API Enabled: – Force SSL: ✔ Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #23870 - /negozio/ Carrello: #835 - /carrello/ Pagamento: #836 - /checkout/ Il mio account: ❌ La pagina non contiene lo shortcode [woocommerce_my_account]. Termini e condizioni: #21902 - /condizioni-generali/ ### Theme ### Name: Consulting Version: 6.1.8 Author URL: https://stylemixthemes.com/ Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: consulting/woocommerce/archive-product.php consulting/woocommerce/cart/cart-totals.php consulting/woocommerce/cart/cart.php consulting/woocommerce/cart/proceed-to-checkout-button.php consulting/woocommerce/cart/shipping-calculator.php consulting/woocommerce/checkout/form-billing.php consulting/woocommerce/checkout/form-checkout.php consulting/woocommerce/checkout/form-coupon.php consulting/woocommerce/checkout/form-login.php consulting/woocommerce/checkout/form-shipping.php consulting/woocommerce/checkout/payment-method.php consulting/woocommerce/checkout/payment.php consulting/woocommerce/checkout/review-order.php consulting/woocommerce/content-single-product.php consulting/woocommerce/global/form-login.php consulting/woocommerce/global/quantity-input.php consulting/woocommerce/global/wrapper-start.php consulting/woocommerce/loop/add-to-cart.php consulting/woocommerce/loop/pagination.php consulting/woocommerce/loop/rating.php consulting/woocommerce/loop/result-count.php consulting/woocommerce/myaccount/form-login.php consulting/woocommerce/myaccount/my-address.php consulting/woocommerce/myaccount/my-orders.php consulting/woocommerce/single-product/add-to-cart/external.php consulting/woocommerce/single-product/add-to-cart/grouped.php consulting/woocommerce/single-product/add-to-cart/simple.php consulting/woocommerce/single-product/add-to-cart/variable.php consulting/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php consulting/woocommerce/single-product/add-to-cart/variation.php consulting/woocommerce/single-product/meta.php consulting/woocommerce/single-product/product-image.php consulting/woocommerce/single-product/related.php consulting/woocommerce/single-product/tabs/description.php consulting/woocommerce/single-product-reviews.php consulting/woocommerce/single-product.php ### Action Scheduler ### Completato: 858 Oldest: 2021-08-30 12:00:44 +0200 Newest: 2021-09-08 09:27:42 +0200 ### Status report information ### Generated at: 2021-09-08 09:32:43 +02:00Hey @vincoasti,
Thanks for the system status report.
One thing I noticed within that is that the theme you’re using is overriding the pagination template of the WooCommerce plugin. This and other template overrides your theme includes are possibly having this effect on your product category display numbers.
consulting/woocommerce/loop/pagination.php consulting/woocommerce/loop/result-count.phpWhen looking at your site’s categories in general they all seem to display different numbers on the first page.
This page displays twelve products: https://www.vincoasti.com/categoria-prodotto/ricambi-e-accessori/vinco-ricambi-e-accessori/riscaldamento-cottura-ventilazione-e-insetticidi/
This category displays seven products: https://www.vincoasti.com/categoria-prodotto/ricambi-e-accessori/vinco-ricambi-e-accessori/aspirazione/
I’ve performed some cross-testing for us today on several of my sites which have the latest versions of WordPress, WooCommerce and our free Storefront theme as the only enabled software. When doing so I’ve not been able to replicate the behaviour which we’re seeing on your site indicating that this is not directly related to the WooCommerce plugin itself.
From what you have described, it could be code from another plugin or theme which has caused a possible conflict and affected the functionality of WooCommerce.
To see if that is the case we’d suggest carrying out a conflict test on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.
When in Troubleshooting mode all plugins will be deactivated and only the admin of the site carrying out the troubleshooting would see those changes. Any customers visiting the site would see no changes at all.
Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful and you were able to find a solution to the issue.If you have further questions, please feel free to open a new topic.
Thanks.
The topic ‘Counting products error’ is closed to new replies.
