Jetpack Setup

  • Resolved sacord

    (@sacord)


    4 years, 8 months ago

    “The registration secrets sent by your site do not match the ones the Jetpack server has on record.”

    This is what my WordPress is telling if I try activate and setup the jetpack plugin… Please help!!!

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  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    4 years, 8 months ago

    Hi there

    Would you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:

    1. Go to the Jetpack menu in your WP-Admin dashboard
    2. Scroll down to find the Connections area.
    3. Click Manage site connection.
    4. Click Disconnect and follow the prompts to complete the disconnection process.
    5. Click Set Up Jetpack button to connect your site to WordPress.com again.

    This handy guide explains the full process in more detail:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack

    If you still have trouble, could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

Viewing 1 replies (of 1 total)

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