Hello,
I am following my first post and it seems that the problem has appeared since I updated my DIVI theme. Wouldn’t this be compatible with the plug-in?
thx
Hi,
Thank you for using CusRev.
It looks like a theme issue that breaks the functions of CusRev. Please try to contact Divi support to ask for help with this case.
Refer to this solution https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes
Thanx ! i will try to contact Divi Support.
Plugin Support
cusrev
(@cusrev)
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Hi !
thank you for your help.
I saw with DIVI support and I changed a parameter in their setting. Everything is OK now!
Sorry for my late answer !
Plugin Support
cusrev
(@cusrev)
Many thanks for your response! If possible, please share what parameter you had to adjust in DIVI settings to resolve the problem. It will be really helpful to other people who might have a similar problem with DIVI in the future 🙂
yes, of course, we had to uncheck this option “Defer jQuery And jQuery Migrate” in the options of the DIVI Theme.
