Admin Chart stuck

  • Resolved Shrik

    (@saowp)


    4 years, 8 months ago

    Hi there,

    The chart in /wp-admin/index.php?page=simple_history_page is stuck with no chart. https://imgur.com/4mwBn3p is what it always shows. I tried uninstalling and reinstalling the plugin, no change (the simple history records are cleared, but the blank chart still says “2582 events have been logged the last 28 days.”

    What could be the cause?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pär Thernström

    (@eskapism)

    4 years, 7 months ago

    Difficult to say what the issue is. Any chance you open the web inspector in your browser and see if the console shows any warnings when you load the page?

    Thread Starter Shrik

    (@saowp)

    4 years, 4 months ago

    No, no errors in the console. A few warnings which I presume are unrelated {“This page uses the non standard property “zoom”.} and {downloadable font: no supported format found}

    I uninstalled the plugin and reinstalled it after a few days, curiously still getting the exact same message on the blank chart {2582 events have been logged the last 28 days.}

    Thread Starter Shrik

    (@saowp)

    4 years, 1 month ago

    I dug a little more into this issue by installing the “Transients Manager” plugin. It looks like the transients set by Simple History were set to persistent, and not getting cleared when I uninstalled the plugin. I uninstalled Simple History, cleared the transients using Transients Manager and reinstalled Simple History. The problem is fixed now – the correct number of events are shown by the sidebar stats and the new Simple History transients have a 1 hour expiry.

    • This reply was modified 4 years, 1 month ago by Shrik.
    Plugin Author Pär Thernström

    (@eskapism)

    4 years, 1 month ago

    Thanks for the update @saowp !

Viewing 4 replies - 1 through 4 (of 4 total)

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