Latest update breaks website

  • Resolved Trishan Mehta

    (@trishanwp)


    4 years, 9 months ago

    Hello,

    Mail Optin Lite auto-updated to version 1.2.38.1 and caused a critical error on the site. I had disabled the plugin to gain access. When I again tried to activate it, the critical error recurred. Now, my subscribe form is not working since Mail Optin is deactivated. Guys, please release a fix ASAP.

    This is an SOS request.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Collins Agbonghama

    (@collizo4sky)

    4 years, 9 months ago

    We recently upgraded our minimum PHP version to 7.0.

    What version of PHP is your site running on?

    Thread Starter Trishan Mehta

    (@trishanwp)

    4 years, 9 months ago

    My site is on 8.0.2

    Thread Starter Trishan Mehta

    (@trishanwp)

    4 years, 9 months ago

    I couldn’t wait this long and have shifted to Forminator that has built-in Mailchimp integration. Thanks for the reply though.

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    4 years, 9 months ago

    Please open a ticket via https://mailoptin.io/support referencing this thread so we can better help you.

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    4 years, 9 months ago

    We’ve detected the issue. If you reinstall mailoptin again. It will work fine.

    Thanks for reporting the issue.

    sapphirethalia

    (@sapphirethalia)

    4 years, 8 months ago

    I am experiencing the same issue now after this new update. I had to deactivate the plug in. I can’t even delete it to reinstall, it says it detects a fatal error.

    WordPress version 5.8
    Current plugin: MailOptin – Lite (version 1.2.39.1)
    PHP version 7.3.12

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 16 of the file /var/www/wp-content/plugins/mailoptin/mailoptin.php. Error message: require(): Failed opening required ‘/var/www/wp-content/plugins/mailoptin/vendor/autoload.php’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’)

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    4 years, 8 months ago

    Hi @sapphirethalia I am unable to reproduce the error.

    Please consider opening a support ticket via https://mailoptin.io/support/

Viewing 7 replies - 1 through 7 (of 7 total)

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