• Resolved sonjagerhard

    (@sonjagerhard)


    Hello,
    I created two CSV-files, one with events and one with RSPVs. After importing both, the ticket price of the events-file is not shown, but “free”.
    I use the word “Euro” instead of € and a price with on decimal point or comma.
    The header of the column is “Eintritt” and the header of the currency is “Währung der Veranstaltung”. How can I show the correct price of the tickets?
    Best wishes Gerd Streichert

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sonjagerhard

    (@sonjagerhard)

    Update:
    The ticket price is imported. But when I add a “featured image”, then the price is set to free. When I change it to 15, and update the page, it is restored to free.
    That is very annoying.
    What is the reason for this unexpectedly surprising behaviour.

    Thread Starter sonjagerhard

    (@sonjagerhard)

    By the way, I followed the instructions, used the twenty-twenty theme, deactivated all other plug ins and cleared the browser cache and used another browser. The error is still there. Inserting an image, kills the ticket price.

    Thread Starter sonjagerhard

    (@sonjagerhard)

    Now I imported the Events-Calender file and RSVP file to another website. The error is still there.

    Thread Starter sonjagerhard

    (@sonjagerhard)

    It is even worse. I cannot publish any other ticket costs than 0 ZERO. Would you pay the tickets instead of our customer, who sees “free”?

    Thread Starter sonjagerhard

    (@sonjagerhard)

    New insight: The block RSVP generates a price display of “free” or 0. If the block Ticket Cost is inserted with a price of e.g. 10€, then appears: 0-10€.
    If I remove the block RSVP, then 10€ appears.

    I want to give our visitors the possibility to reserve for free, but to collect the ticket price at the box office.

    Therefore the block RSVP should not generate a price display of 0. Is it possible to do this myself, or do the experts have to program it? Maybe you can replace the value 0 in the code of the RSVP with one of your own?

    Hi there,

    Thanks for reaching out, and my apologies for the delayed response.

    Please try the code snippet in this article to see if it helps with your use case: https://theeventscalendar.com/knowledgebase/k/removing-free-from-event-cost-range/

    Adding the snippet to the functions.php file of your child theme should allow you to remove “Free” from the cost.

    Best regards,

    Marho

    Thread Starter sonjagerhard

    (@sonjagerhard)

    Hi Marho,
    yes, your solution helped me. Now I can use RSVP, but show a price other then “free” or “kostenlos”.
    Thank you very much

Viewing 7 replies - 1 through 7 (of 7 total)

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