Pending Payment Status | WordPress.org

Resolved cjpalacio
(@cjpalacio)

4 years, 10 months ago

Hello,

I am running into the same issue as described in this post: https://wordpress.org/support/topic/payments-are-pending-after-successfull-payments-but-ids-are-on-pp/page/2/

I have tried and checked everything described on the post but my payments are still not going through.

I am testing the payments with testing mode checked, is this the issue?

Viewing 3 replies - 1 through 3 (of 3 total)

dariusraia
(@dariusraia)

4 years, 10 months ago

Hello @cjpalacio,

Thank you for reaching out to us.

Have you followed this tutorial for making test purposes as well?

Also, could you please go to the Dashboard -> Paid Member Subscriptions -> Payments page, hover your mouse cursor over one of the payments that have failed and click the Edit Payment link that appears? Once you are on the Edit Payment page please take a screenshot of the Payment Logs and send it to me.

Since I might need extra info on this, my suggestion would be to continue our conversation here:

https://www.cozmoslabs.com/support/open-ticket/

It would be much easier in this way.

Kind regards,

Thread Starter cjpalacio
(@cjpalacio)

4 years, 10 months ago

@dariusraia I just submitted a ticket as you suggested.

dariusraia
(@dariusraia)

4 years, 10 months ago

Thank you!

Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
2 participants
Last reply from: dariusraia
Last activity: 4 years, 10 months ago
Status: resolved