Internal Server Error The response is not a valid JSON response.

  • Resolved dhayananth

    (@dhayananth)


    4 years, 12 months ago

    I Tried to connect my website to my account using site kit by google
    that time I Faced this issue

    Internal Server Error
    The response is not a valid JSON response.

    Help me solve this issue
    Thanks in Advance

    • This topic was modified 4 years, 12 months ago by dhayananth.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Abdullah Ramzan

    (@abdullahramzan)

    4 years, 12 months ago

    Hello @dhayananth ,

    Thanks for opening a support topic.

    This issue normally occurred when there is a WAF(Web Application Firewall) rules enabled at the host level which blocks communication with the Google Services.

    1. Do you installed any security plugin at your website?
    2. Which hosting service you are using? Can you please share Site Health information via form privately so we can inspect your setup.

    Best Regards,

    Thread Starter dhayananth

    (@dhayananth)

    4 years, 12 months ago

    Thanks for your reply @abdullahramzan
    The problem got solved by itself after i removed the monsterInsight
    but the problem did not solve as soon as i removed it today only the problem got solved by itself
    I have no type of security plugin installed

    • This reply was modified 4 years, 12 months ago by dhayananth.
    Abdullah Ramzan

    (@abdullahramzan)

    4 years, 12 months ago

    It seems Google Analytics snippet is inserted by third party plugin. Site Kit recognizes already existing snippet installed at the website.

    Can you please disconnect Site Kit & connect again? Let us know if this way around doesn’t work for you.

    One more thing which type of host package you are using?

    Best Regards,

    Plugin Support James Osborne

    (@jamesosborne)

    4 years, 11 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Internal Server Error The response is not a valid JSON response.’ is closed to new replies.