Spotify doesn’t recognize RSS Feed

  • Resolved nick75g

    (@nick75g)


    4 years, 11 months ago

    Hello everyone!
    I am trying to host a podcast with Podlove.
    I already uploaded a teaser episode, but when I try to submit the RSS Feed
    to Spotify, it tells me that E-Mail address and Episodes are missing.

    Here’s the Feed:
    https://mathphys.stura.uni-heidelberg.de/w/feed/mp3/

    I read that WordPress Caching plugins may be the cause of such problems, but there seem to be no caching related plugins on our instance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Eric Teubert

    (@eteubert)

    4 years, 11 months ago

    Hi,

    Your feed does not contain any episodes. Make sure that at least one episodes is published.

    I can see that you actually published an episode here https://mathphys.stura.uni-heidelberg.de/w/teaser-ein-podcast-deiner-fachschaft/. Curious why that does not appear in the feed. Did you publish this as a “teaser” or “full” episode? Try “full” maybe in case there’s a bug with teaser episodes.

    The email warning can probably be ignored and will go away once there are episodes in the feed.

    Thread Starter nick75g

    (@nick75g)

    4 years, 11 months ago

    Hello,

    I tried editing the Episode to be a “full” episode, which didn’t work.
    I then also tried republishing the episode, but that didn’t work either.
    What else could it be?

    Thread Starter nick75g

    (@nick75g)

    4 years, 11 months ago

    I copied the text from the “Help” section, maybe this helps:

    Website                    https://mathphys.stura.uni-heidelberg.de/w
PHP Version                7.3.19
WordPress Version          5.7.2
WordPress Theme            Vantage v1.17.1
Active Plugins             
           - Polylang v3.0.4
           - bbPress WP Tweaks v1.4.4
           - bbPress v2.6.6
           - Contact Form 7 v5.4.1
           - Custom Sidebars v3.31
           - Draft Notify v1.5
           - Easy Appointments v3.5.2
           - Easy Table of Contents v2.0.17
           - File Away v3.9.9.0.1
           - Health Check & Troubleshooting v1.4.5
           - bbPress - Moderation Tools v1.2.4
           - OSM v5.8
           - Podlove Podcast Publisher v3.5.4
           - Podlove Web Player v5.4.13
           - Redirection v5.1.1
           - Simple Banner v2.10.2
           - Page Builder by SiteOrigin v2.12.2
           - SiteOrigin CSS v1.2.14
           - SiteOrigin Widgets Bundle v1.19.0
           - SVG Support v2.3.18
           - TablePress v1.13
           - The Events Calendar Shortcode & Block v2.4
           - The Events Calendar v5.6.0
           - WP File Manager v7.1.1
           - WP Mail SMTP v2.8.0
WordPress Database Charset utf8
WordPress Database Collate 
Publisher Version          3.5.4
Publisher Database Version 151
Web Player Version         player_v5
Monolog Version            1
open_basedir               ok
curl Version               7.64.0
iconv                      available
simplexml                  ok
max_execution_time         30
upload_max_filesize        2M
memory_limit               256M
disable_classes            
disable_functions          
permalinks                 ok (/%postname%/)
podlove_permalinks         ok
podcast_settings           ok
web_player                 ok
podlove_cache              on
assets                     
  - mp3    audio/mpeg       https://mathphys.stura.uni-heidelberg.de/w/feed/mp3/
  - m4a    audio/mp4        https://mathphys.stura.uni-heidelberg.de/w/feed/aac/
cron                       ok
duplicate_guids            ok

0 errors
0 notices
Nice, Everything looks fine!
    Thread Starter nick75g

    (@nick75g)

    4 years, 11 months ago

    The problem was solved!
    Unfortunately, it seems that the Polylang Plugin was preventing the Feed from detecting new Episodes. I will look into it and see if there is any fix to this.

Viewing 4 replies - 1 through 4 (of 4 total)

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