Webform stops working after submission

  • Resolved evanlougeek

    (@evanlougeek)


    5 years ago

    Hello,

    We are having an issue on form submission, it is supposed to take the user to a download link, however the progress wheel will just keep spinning and nothing more. The page is currently not published as we don’t want users to interact with it just yet.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Elana Davis

    (@elanasparkle)

    5 years ago

    Hello @evanlougeek,

    ​Thank you for reaching out to support! It sounds like there might be something on the form that is preventing the submission. Are you able to share that form link or update that affected link from your original request so I can see the form that is having the issue?

    Thanks
    Elana D.

    Thread Starter evanlougeek

    (@evanlougeek)

    5 years ago

    Hello Elana,

    The form can be found at the link here https://pharmacord.com/five-point-guide-to-new-therapy/

    Thank you,
    Evan

    Elana Davis

    (@elanasparkle)

    5 years ago

    Hello @evanlougeek,

    Thank you for that, and can you share what errors you are seeing? I tried on multiple browsers, and the PDF displays for me. There might be something in the console of the browser you are using that I can help narrow down what is going on.

    Thanks
    Elana D.

    Thread Starter evanlougeek

    (@evanlougeek)

    5 years ago

    There was a server module not installed, the form is now working as intended.

    Elana Davis

    (@elanasparkle)

    5 years ago

    Hello @evanlougeek,

    Great! Let us know if there is anything else; we are always here.

    Thanks
    Elana D.

Viewing 5 replies - 1 through 5 (of 5 total)

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