• Resolved dollium

    (@dollium)


    Hello!

    We are using your plugin to add options to products, such as height, width, and color.

    One example being this one: https://www.suomenlasi.fi/tuote/valitilalasi-1801-2400

    Currently when order is made, the option chosen for color does not save onto order, so we have no way of knowing which color was picked for the glass. Height and width values are correctly brought onto order card.

    Do you have an idea why, if there’s something we could try, or if there’s a bug with the plugin causing this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author moomooagency

    (@moomooagency)

    Hi,

    You either have not connected your option or overwritten its slug in DB from another product.

    Plugin Author moomooagency

    (@moomooagency)

    Closing due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)

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