Woocommerce Admin crashed

Resolved

(@iviweb)

On local deployed and production multisite setups I was Woocommerce network activated, which worked properly with WordPress 5.7.0/Woocommerce 5.2.1.
After updating both(WP-5.7.1, WC-5.2.2), I have problem with WC dashboard as in local as well in production. For some blogs, some admin menus successfully redirecting, but content section(#wpbody-content) is empty, and strange is, that in local there are different blogs as compared with production.
Now I found issue only in menu items: Home(Woocommerce admin main dashboard page) and Customers.
Theme used: Twenty Twenty-One v1.2
Plugins: No other plugin used

LOG::


### WordPress Environment ###

WordPress address (URL): http://localhost/xaxa/testsite
Site address (URL): http://localhost/xaxa/testsite
WC Version: 5.2.2
REST API Version: ✔ 5.2.2
WC Blocks Version: ✔ 4.7.2
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 2.1.5
Log Directory Writable: ✔
WP Version: 5.7.1
WP Multisite: ✔
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.7
PHP Version: 7.4.7
PHP Post Max Size: 100 MB
PHP Time Limit: 500
PHP Max Input Vars: 10000
cURL Version: 7.69.1
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.13-MariaDB
Max Upload Size: 1 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: j2dz2_
Total Database Size: 10.38MB
Database Data Size: 7.00MB
Database Index Size: 3.38MB
j2dz2_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
j2dz2_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
j2dz2_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
j2dz2_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
j2dz2_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j2dz2_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j2dz2_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
j2dz2_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_actionscheduler_actions: Data: 1.16MB + Index: 0.63MB + Engine InnoDB
j2dz2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_actionscheduler_logs: Data: 1.33MB + Index: 0.42MB + Engine InnoDB
j2dz2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
j2dz2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_options: Data: 2.06MB + Index: 0.03MB + Engine InnoDB
j2dz2_postmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
j2dz2_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
j2dz2_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j2dz2_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j2dz2_wc_customer_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
j2dz2_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
j2dz2_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
j2dz2_wc_order_stats: Data: 0.02MB + Index: 0.25MB + Engine InnoDB
j2dz2_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dz2_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
j2dz2_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
j2dz2_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dz2_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dzblogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dzblogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dzregistration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dzsignups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
j2dzsite: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
j2dzsitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
j2dzusermeta: Data: 1.48MB + Index: 0.42MB + Engine InnoDB
j2dzusers: Data: 0.06MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 9
gg_posts: 1
lp: 1
page: 6
post: 2
product: 3
product_variation: 4
revision: 4

### Security ###

Secure connection (HTTPS): ❌
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (1) ###

WooCommerce: by Automattic – 5.2.2

### Inactive Plugins (2) ###

Braintree For WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.2.20

JWT Auth: by Useful Team – 1.4.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Twenty Twenty-One
Version: 1.2
Author URL: https://wordpress.org/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2,525
Oldest: 2021-01-14 23:27:51 +0000
Newest: 2021-04-16 13:50:41 +0000

Pending: 60
Oldest: 2021-04-16 18:42:30 +0000
Newest: 2021-04-16 18:42:32 +0000

### Status report information ###

Generated at: 2021-04-16 14:03:57 +00:00

This topic was modified 4 years, 12 months ago by iviweb.

Viewing 6 replies - 1 through 6 (of 6 total)

3 Sons Development
(@3sonsdevelopment)

4 years, 12 months ago

Hi @iviweb,

That is an interesting situation. Are you seeing any errors in the developer’s console when this happens? If so, can you copy the messages and paste them here in your reply?

Thanks!

Thread Starter iviweb
(@iviweb)

4 years, 11 months ago

No, console is clear

Thread Starter iviweb
(@iviweb)

4 years, 11 months ago

Screenshot on firefox(88.0b9 (64-bit))

Screenshot in chrome(Version 89.0.4389.128 (Official Build) (64-bit))

Thread Starter iviweb
(@iviweb)

4 years, 11 months ago

@3sonsdevelopment any idea?

Plugin Support abwaita a11n
(@abwaita)

4 years, 10 months ago

Hi @iviweb,

This thread has been open for quite a while so I wanted to check whether you’re still experiencing the issue you’d reported, especially after updating to the most recent version of WooCommerce.

We’ll be happy to get an update.

Thanks.

Plugin Support abwaita a11n
(@abwaita)

4 years, 10 months ago

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Woocommerce Admin crashed’ is closed to new replies.