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Hi @sponzo,

Would you be able to share the URL of your site where you’re encountering this issue?

Thanks,

Facebook Team

Hi @sponzo,

Thanks for sharing that URL. I was able to send a photo successfully via your Chat plugin installation. Can you confirm whether the issue is resolved for you as well?

Facebook Team

Hi @sponzo,

Are you located within Europe? It may be that you’re affected by European data privacy rules which prevent some functions being able to be performed over Messenger. For more information, please see: https://developers.facebook.com/docs/messenger-platform/europe-japan-updates

Hope this helps,

Facebook Team

Hi @sponzo,

This functionality has now been restored for users in Europe 🙂

Facebook Team