• Resolved dhavid

    (@sirmbhe)


    Hi

    I just update my wp installation into version 5.7 but the jetpack stats give me this kind of error after the update: We were unable to get your stats just now. Please reload this page to try again.

    I already tried to reload the page but didn’t work. I am not sure if this bug only affect me or anyone else.

Viewing 15 replies - 1 through 15 (of 16 total)
  • thewigster1976

    (@thewigster1976)

    I am getting the same error too. I tried to disconnect and reconnect my account but still same issue for past hour since upgrading.

    Ivan

    (@calvin13)

    Same problem. I can see the stats in wordpress.com, but not in the stats panel in the blog (Estadísticas del sitio).

    El Tio Rufi

    (@eltiorufi)

    Same here, in all my sites.

    fciencias

    (@fciencias)

    Same here. And I cannot see the authors stats as well.

    • This reply was modified 5 years ago by fciencias.
    supermagicien

    (@supermagicien)

    Hello everyone,

    same for me on my two sites.

    lklawless

    (@lklawless)

    Same for me, on sites that I’ve upgraded to 5.7 and others that I haven’t yet.

    MiaMcP

    (@miamcp)

    Same for me.

    bogeymedia

    (@bogeymedia)

    Ditto. Following.

    Rtfan33

    (@rtfan33)

    Getting same error as well.

    Emmageddon

    (@emmageddon)

    Would also like to add my voice to this problem. Site has been updated to the latest version of WordPress. Have tried refreshing but no luck.

    dsolzman

    (@dsolzman)

    The same issue is going on here.

    tedgreen2011@gmail.com

    (@tedgreen2011gmailcom)

    Like others here, I can not see my detailed stats. I can see them on the Jetpack Dashboard page. But when I try to go to the detailed Stats page…nothing there…

    Ted

    charvieux

    (@charvieux)

    Same here, I get “We were unable to get your stats just now. Please reload this page to try again.”

    Reload does nothing.

    lklawless

    (@lklawless)

    Mine are all back fwiw.

    El Tio Rufi

    (@eltiorufi)

    It seems to be working again!!

Viewing 15 replies - 1 through 15 (of 16 total)

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