Fatal Error When Clicking “All Popups” | WordPress.org

Resolved anamorphiclenses
(@anamorphiclenses)

5 years, 3 months ago

Fatal error: require_once(): Failed opening required ‘/home/_____/public_html/wp-content/plugins/js_composer/include/params/vc_grid_item/editor/class-vc-grid-item-editor.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home/_______/public_html/wp-content/plugins/js_composer/include/autoload/vc-grid-item-editor.php on line 13

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This is the error I receive when clicking on all popups. I can’t edit anything because of this error

Viewing 1 replies (of 1 total)

Bel
(@belimperial)

5 years, 3 months ago

Hello @anamorphiclenses

Thank you for reaching out!

I’m sorry to hear you’re experiencing this issue on your site. Base on the error, it seems something is not working on the page builder you are using and affected the Popup Maker.

To verify and isolate the issue, kindly use the debugging process on this link Test if a Plugin or Theme Interferes with Popup Maker

Kindly use the Health Check & Troubleshooting plugin on the debugging link and then activate the troubleshooting mode so you can safely deactivate your plugins and switch the theme to a default WordPress theme. Kindly see if the issue exists when just Popup Maker and default WordPress theme are active.

Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 1 replies (of 1 total)

The topic ‘Fatal Error When Clicking “All Popups”’ is closed to new replies.

1 reply
2 participants
Last reply from: Bel
Last activity: 5 years, 3 months ago
Status: resolved