problems at the checkout

hector90
(@hector90)

5 years, 3 months ago

Hello, a few days ago I opened a support ticket for a problem I had, the ticket was this
https://wordpress.org/support/topic/problems-at-the-checkout/#post-13955123.

But I have not been able to answer before and you have closed the thread, I still have the same problem.

I attach the copy of the SSR

### WordPress Environment ###

WordPress address (URL): https://ecotisa.com
Site address (URL): https://ecotisa.com
WC Version: 4.9.2
REST API Version: ✔ 4.9.2
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 8 GB
WP Debug Mode: ✔
WP Cron: –
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.38 (Debian)
PHP Version: 7.3.19-1~deb10u1
PHP Post Max Size: 512 MB
PHP Time Limit: 200
PHP Max Input Vars: 16000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.27-MariaDB-0+deb10u1
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: u3t5fJ_
Tamaño total de la base de datos: 1160.21MB
Tamaño de los datos de la base de datos: 991.28MB
Tamaño del índice de la base de datos: 168.93MB
u3t5fJ_woocommerce_sessions: Datos: 524.00MB + Índice: 10.55MB + Motor InnoDB
u3t5fJ_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_woocommerce_order_items: Datos: 0.19MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_woocommerce_order_itemmeta: Datos: 1.52MB + Índice: 0.72MB + Motor InnoDB
u3t5fJ_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_actionscheduler_actions: Datos: 12.52MB + Índice: 10.33MB + Motor InnoDB
u3t5fJ_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_actionscheduler_logs: Datos: 12.52MB + Índice: 5.03MB + Motor InnoDB
u3t5fJ_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_aws_cache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_aws_index: Datos: 36.56MB + Índice: 19.03MB + Motor InnoDB
u3t5fJ_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_comments: Datos: 0.19MB + Índice: 0.19MB + Motor InnoDB
u3t5fJ_cpk_wpcsv_export_queue: Datos: 0.02MB + Índice: 0.01MB + Motor MyISAM
u3t5fJ_cpk_wpcsv_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
u3t5fJ_dgwt_wcas_index: Datos: 9.52MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_dgwt_wcas_invindex_doclist: Datos: 10.52MB + Índice: 6.52MB + Motor InnoDB
u3t5fJ_dgwt_wcas_invindex_info: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_dgwt_wcas_invindex_wordlist: Datos: 3.52MB + Índice: 3.48MB + Motor InnoDB
u3t5fJ_dgwt_wcas_tax_index: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_icl_content_status: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_core_status: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_flags: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_languages: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_icl_languages_translations: Datos: 0.20MB + Índice: 0.13MB + Motor InnoDB
u3t5fJ_icl_locale_map: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_message_status: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_icl_mo_files_domains: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_node: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_reminders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_strings: Datos: 0.14MB + Índice: 0.16MB + Motor InnoDB
u3t5fJ_icl_string_packages: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_string_pages: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_icl_string_positions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_string_status: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_string_translations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_icl_string_urls: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_translate: Datos: 0.23MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_translate_job: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_icl_translations: Datos: 2.52MB + Índice: 8.06MB + Motor InnoDB
u3t5fJ_icl_translation_batches: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_translation_downloads: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_icl_translation_status: Datos: 0.34MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_ihc_cheat_off: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_coupons: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_dashboard_notifications: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_debug_payments: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_download_monitor_limit: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_gift_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_invitation_codes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_memberships: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_memberships_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_notifications: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_orders: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_orders_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_reason_for_cancel_delete_levels: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_security_login: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_taxes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_user_levels: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_user_logs: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_user_sites: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_user_subscriptions_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_ihc_woo_products: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_ihc_woo_product_level_relations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_indeed_members_payments: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_mailchimp_carts: Datos: 0.11MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_mailchimp_jobs: Datos: 1.48MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_mclean_refs: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_mclean_scan: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_nextend2_image_storage: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_nextend2_section_storage: Datos: 0.03MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_nextend2_smartslider3_generators: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_nextend2_smartslider3_sliders: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_nextend2_smartslider3_sliders_xref: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_nextend2_smartslider3_slides: Datos: 0.05MB + Índice: 0.11MB + Motor InnoDB
u3t5fJ_options: Datos: 22.05MB + Índice: 4.14MB + Motor InnoDB
u3t5fJ_pmpro_discount_codes: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_pmpro_discount_codes_levels: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_pmpro_discount_codes_uses: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_pmpro_memberships_categories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_pmpro_memberships_pages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_pmpro_memberships_users: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
u3t5fJ_pmpro_membership_levelmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_pmpro_membership_levels: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_pmpro_membership_ordermeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_pmpro_membership_orders: Datos: 0.02MB + Índice: 0.20MB + Motor InnoDB
u3t5fJ_postmeta: Datos: 202.78MB + Índice: 48.11MB + Motor InnoDB
u3t5fJ_posts: Datos: 28.53MB + Índice: 10.91MB + Motor InnoDB
u3t5fJ_rcp_customers: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_rcp_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_rcp_logs: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_rcp_membershipmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_rcp_memberships: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_rcp_membership_counts: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_rcp_payments: Datos: 0.02MB + Índice: 0.13MB + Motor InnoDB
u3t5fJ_rcp_payment_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_rcp_queue: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_rcp_subscription_level_meta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_redirection_404: Datos: 30.56MB + Índice: 9.58MB + Motor InnoDB
u3t5fJ_redirection_groups: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_redirection_items: Datos: 0.16MB + Índice: 0.19MB + Motor InnoDB
u3t5fJ_redirection_logs: Datos: 27.56MB + Índice: 4.55MB + Motor InnoDB
u3t5fJ_restrict_content_pro: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_css_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_layer_animations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_navigations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_sliders: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_sliders_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_slides: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_termmeta: Datos: 0.28MB + Índice: 0.41MB + Motor InnoDB
u3t5fJ_terms: Datos: 0.36MB + Índice: 0.50MB + Motor InnoDB
u3t5fJ_term_relationships: Datos: 3.52MB + Índice: 2.52MB + Motor InnoDB
u3t5fJ_term_taxonomy: Datos: 0.20MB + Índice: 0.25MB + Motor InnoDB
u3t5fJ_tm_taskmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_tm_tasks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_usermeta: Datos: 1.52MB + Índice: 2.98MB + Motor InnoDB
u3t5fJ_users: Datos: 0.11MB + Índice: 0.08MB + Motor InnoDB
u3t5fJ_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wc_category_lookup: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wc_customer_lookup: Datos: 0.08MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_wc_order_product_lookup: Datos: 0.13MB + Índice: 0.16MB + Motor InnoDB
u3t5fJ_wc_order_stats: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_wc_order_tax_lookup: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_wc_product_meta_lookup: Datos: 2.52MB + Índice: 3.19MB + Motor InnoDB
u3t5fJ_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wdr_order_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wdr_order_item_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wdr_rules: Datos: 0.23MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfblockediplog: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfblocks7: Datos: 0.09MB + Índice: 0.08MB + Motor InnoDB
u3t5fJ_wfconfig: Datos: 2.38MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfcrawlers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wffilechanges: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wffilemods: Datos: 9.52MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfhits: Datos: 2.52MB + Índice: 0.27MB + Motor InnoDB
u3t5fJ_wfhoover: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wfissues: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_wfknownfilelist: Datos: 3.52MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wflivetraffichuman: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wflocs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wflogins: Datos: 0.52MB + Índice: 0.20MB + Motor InnoDB
u3t5fJ_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfnotifications: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfpendingissues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
u3t5fJ_wfreversecache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wfsnipcache: Datos: 0.09MB + Índice: 0.08MB + Motor InnoDB
u3t5fJ_wfstatus: Datos: 0.17MB + Índice: 0.13MB + Motor InnoDB
u3t5fJ_wftrafficrates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wof_lite_optins: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wof_optins: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wpmelon_advbedit_temp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wpmm_subscribers: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_wps_hit: Datos: 0.02MB + Índice: 0.14MB + Motor InnoDB
u3t5fJ_wps_index: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_wps_key: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wps_object_term: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
u3t5fJ_wps_object_type: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
u3t5fJ_wps_query: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wps_uri: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_wps_user_agent: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_yith_wcmc_register: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_yith_ywpar_points_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
u3t5fJ_yoast_indexable: Datos: 30.56MB + Índice: 12.92MB + Motor InnoDB
u3t5fJ_yoast_indexable_hierarchy: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
u3t5fJ_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
u3t5fJ_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
u3t5fJ_yoast_seo_links: Datos: 0.14MB + Índice: 0.09MB + Motor InnoDB
u3t5fJ_yoast_seo_meta: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

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attachment: 24557
condition_group: 1
custom_css: 1
customize_changeset: 51
elementor_library: 1
mb_woc_wheel: 1
mc4wp-form: 1
nav_menu_item: 20
oembed_cache: 544
page: 41
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post: 15
product: 19081
product_variation: 424
restriction: 1
revision: 43
shop_coupon: 1
shop_order: 340
shop_order_refund: 1
vc_grid_item: 8
vc_settings_preset: 1
wof_lite_wheel: 1
woo_discount: 3
woo_discount_cart: 1
wp_block: 1
wpcf7_contact_form: 6
wphb_minify_group: 14
ywcm_message: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (50) ###

Adminimize: por Frank Bültge – 1.11.7
Advanced Custom Fields: por Elliot Condon – 5.9.3
Advanced noCaptcha & invisible Captcha: por Shamim Hasan – 6.1.5
AJAX Search for WooCommerce (Premium): por Damian Góra – 1.8.1
All-in-One WP Migration: por ServMask – 7.33
Auto Image Attributes From Filename With Bulk Updater: por Arun Basil Lal – 1.6
Autoptimize: por Frank Goossens (futtta) – 2.8.1
Classic Editor: por WordPress Contributors – 1.6
Contact Form 7: por Takayuki Miyoshi – 5.3.2
Cookie Notice: por dFactory – 1.3.2
Join.chat: por Creame – 4.1.8
Customizer Export/Import: por The Beaver Builder Team – 0.9.2
Duplicate Page: por mndpsingh287 – 4.3
Entradas más populares: por Héctor Mayordomo – 1.0.0
Envato Market: por Envato – 2.0.6
Plugin de funciones: por Héctor Mayordomo – 1.0.0
WPBakery Page Builder: por Michael M – WPBakery.com – 6.1
Kirki Customizer Framework: por David Vongries – 3.1.6
Loco Translate: por Tim Whitlock – 2.5.0
Mailchimp for WooCommerce: por Mailchimp – 2.5.0
MC4WP: Mailchimp for WordPress: por ibericode – 4.8.1
Martfury Addons: por DrFuri – 2.2.6
Portugal States (Distritos) for WooCommerce: por Webdados – 2.1.8
Redirection: por John Godley – 4.9.2
Restrict Content Pro: por iThemes – 3.5.1
Slider Revolution: por ThemePunch – 6.2.23
Sassy Social Share: por Team Heateor – 3.3.16
WooCommerce – Muestra solo los precios más bajos en productos variables: por Fernando Tellado – 0.9.25
Side Cart WooCommerce: por XootiX – 2.1
Smart Slider 3: por Nextend – 3.4.1.14
User Role Editor: por Vladimir Garagulya – 4.57.1
WooCommerce Variation Swatches Pro: por Drfuri – 1.0.5
WPC Custom Related Products for WooCommerce: por WPCodelibrary – 1.3.2
Woo Discount Rules PRO 2.0: por Flycart Technologies LLP – 2.3.3
Woo Discount Rules: por Flycart Technologies LLP – 2.3.3
Premmerce Permalink Manager for WooCommerce: por premmerce – 2.3.0
WooCommerce Redsys Gateway Light: por José Conti – 3.0.0
WooCommerce Advanced Bulk Edit: por George Iron – 4.5
WooCommerce Deals: por Drfuri – 1.0.9
Role Based Price For WooCommerce: por Varun Sridharan – 3.3.7
WooCommerce Shipping & Tax: por Automattic – 1.25.4 (la actualización a la versión 1.25.6 está disponible)
WooCommerce: por Automattic – 4.9.2
Wordfence Security: por Wordfence – 7.4.14
WordPress Importer: por wordpressdotorg – 0.7
Yoast SEO: por Equipo Yoast – 15.5
Smush: por WPMU DEV – 3.8.2
WP Super Cache: por Automattic – 1.7.1
WPC Custom Related Products for WooCommerce: por WPClever.net – 1.2.0
WPS Hide Login: por WPServeur
NicolasKulka
tabrisrp – 1.5.7

YITH WooCommerce Bulk Product Editing Premium: por YITH – 1.2.24

### Inactive Plugins (30) ###

Advanced Woo Search: por ILLID – 2.18
AJAX Search for WooCommerce: por Damian Góra – 1.8.1
Categorías personalizadas Ecotisa: por Héctor Mayordomo – 1.0.0
Enhanced E-commerce for Woocommerce store: por Tatvic – 2.3.6.1
Facebook for WooCommerce: por Facebook – 2.2.0
Google Tag Manager for WordPress: por Thomas Geiger – 1.11.6
HubSpot All-In-One Marketing – Forms, Popups, Live Chat: por HubSpot – 7.48.85
Indeed Ultimate Membership Pro: por WPIndeed Development – 9.4.2
Meta Box: por MetaBox.io – 5.3.6
Product Feed PRO for WooCommerce: por AdTribes.io – 9.3.4
Redsys WooCommerce: por Redsys – 4.0.1
Redsys WooCommerce: por Redsys – 3.1.1
WooCommerce Google Ads Conversion Tracking: por Wolf+Bär Agency – 1.7.7
WooCommerce Menu Cart: por Jeremiah Prummer
Ewout Fernhout – 2.9.6

WooCommerce Multilingual: por OnTheGoSystems – 4.10.4
WooCommerce Subscribe to Newsletter: por Themesquad – 2.9.2
WP-Optimize – Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.1.6

WP AMP: por Custom4Web – 9.3.11
WP Mail SMTP: por WPForms – 2.5.1
WP Maintenance Mode: por Designmodo – 2.3.0
WPML Multilingual CMS: por OnTheGoSystems – 4.3.16
WPML String Translation: por OnTheGoSystems – 3.0.12
WPML Translation Management: por OnTheGoSystems – 2.9.9
WP Optin Wheel: por StudioWombat – 1.3.0
WP Optin Wheel Pro: por StudioWombat – 3.4.2
XT WooCommerce Floating Cart: por XplodedThemes – 2.1.0
YITH WooCommerce Cart Messages Premium: por YITH – 1.7.4
YITH WooCommerce Mailchimp Premium: por YITH – 2.1.7
YITH WooCommerce Multi-step Checkout Premium: por YITH – 2.0.7
YITH WooCommerce Points and Rewards: por YITH – 1.5.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #2525 – /
Carrito: #2526 – /carrito/
Finalizar compra: #2665 – /checkout/
Mi cuenta: #2666 – /mi-cuenta/
Términos y condiciones: #451 – /terminos-y-condiciones/

### Theme ###

Name: Martfury Child
Version: 1.0
Author URL: http://drfuri.com
Child Theme: ✔
Parent Theme Name: Martfury
Parent Theme Version: 2.5.0
Parent Theme Author URL: http://demo2.drfuri.com
WooCommerce Support: ✔

### Templates ###

Overrides: martfury-child/woocommerce/archive-product.php
martfury/woocommerce/cart/cart-shipping.php
martfury/woocommerce/cart/cart-totals.php
martfury/woocommerce/cart/cart.php
martfury/woocommerce/cart/mini-cart.php
martfury-child/woocommerce/cart/shipping-calculator.php
martfury-child/woocommerce/checkout/form-checkout.php
martfury/woocommerce/checkout/form-coupon.php
martfury/woocommerce/checkout/form-login.php
martfury/woocommerce/checkout/terms.php
martfury-child/woocommerce/content-product.php
martfury/woocommerce/content-single-product.php
martfury/woocommerce/content-widget-product.php
martfury-child/woocommerce/emails/admin-cancelled-order.php
martfury-child/woocommerce/emails/admin-failed-order.php
martfury-child/woocommerce/emails/admin-new-order.php
martfury-child/woocommerce/emails/customer-completed-order.php
martfury-child/woocommerce/emails/customer-invoice.php
martfury-child/woocommerce/emails/customer-new-account.php
martfury-child/woocommerce/emails/customer-note.php
martfury-child/woocommerce/emails/customer-on-hold-order.php
martfury-child/woocommerce/emails/customer-processing-order.php
martfury-child/woocommerce/emails/customer-refunded-order.php
martfury-child/woocommerce/emails/customer-reset-password.php
martfury-child/woocommerce/emails/email-addresses.php
martfury-child/woocommerce/emails/email-customer-details.php
martfury-child/woocommerce/emails/email-downloads.php
martfury-child/woocommerce/emails/email-footer.php
martfury-child/woocommerce/emails/email-header.php
martfury-child/woocommerce/emails/email-order-details.php
martfury-child/woocommerce/emails/email-order-items.php
martfury-child/woocommerce/emails/email-styles.php
martfury-child/woocommerce/emails/plain/admin-cancelled-order.php
martfury-child/woocommerce/emails/plain/admin-failed-order.php
martfury-child/woocommerce/emails/plain/admin-new-order.php
martfury-child/woocommerce/emails/plain/customer-completed-order.php
martfury-child/woocommerce/emails/plain/customer-invoice.php
martfury-child/woocommerce/emails/plain/customer-new-account.php
martfury-child/woocommerce/emails/plain/customer-note.php
martfury-child/woocommerce/emails/plain/customer-on-hold-order.php
martfury-child/woocommerce/emails/plain/customer-processing-order.php
martfury-child/woocommerce/emails/plain/customer-refunded-order.php
martfury-child/woocommerce/emails/plain/customer-reset-password.php
martfury-child/woocommerce/emails/plain/email-addresses.php
martfury-child/woocommerce/emails/plain/email-customer-details.php
martfury-child/woocommerce/emails/plain/email-downloads.php
martfury-child/woocommerce/emails/plain/email-order-details.php
martfury-child/woocommerce/emails/plain/email-order-items.php
martfury/woocommerce/global/form-login.php
martfury/woocommerce/global/quantity-input.php
martfury/woocommerce/global/wrapper-end.php
martfury/woocommerce/global/wrapper-start.php
martfury/woocommerce/loop/add-to-cart.php
martfury/woocommerce/loop/orderby.php
martfury/woocommerce/loop/pagination.php
martfury/woocommerce/myaccount/form-login.php
martfury/woocommerce/myaccount/form-lost-password.php
martfury/woocommerce/myaccount/my-address.php
martfury-child/woocommerce/myaccount/view-order.php
martfury/woocommerce/single-product/add-to-cart/external.php
martfury/woocommerce/single-product/add-to-cart/simple.php
martfury/woocommerce/single-product/add-to-cart/variable.php
martfury/woocommerce/single-product/meta.php
martfury/woocommerce/single-product/product-image.php
martfury/woocommerce/single-product/product-thumbnails.php
martfury/woocommerce/single-product/rating.php
martfury/woocommerce/single-product/related.php
martfury/woocommerce/single-product/review-meta.php
martfury-child/woocommerce/single-product/stock.php
martfury/woocommerce/single-product/tabs/tabs.php
martfury/woocommerce/single-product/up-sells.php
martfury/woocommerce/single-product-reviews.php
martfury-child/woocommerce/single-product.php

### Action Scheduler ###

Cancelada: 5
Oldest: 2021-01-14 16:01:40 +0000
Newest: 2021-02-02 12:03:00 +0000

Completo: 6.700
Oldest: 2021-01-11 18:10:04 +0000
Newest: 2021-02-03 17:17:50 +0000

Fallida: 21.935
Oldest: 2020-07-22 09:55:14 +0000
Newest: 2020-11-16 07:06:32 +0000

Pendiente: 1
Oldest: 2021-02-03 17:32:50 +0000
Newest: 2021-02-03 17:32:50 +0000

`

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Missy a11n
(@m155y5)

Automattic Happiness Engineer

5 years, 3 months ago
Hi @hector90 –

Thanks for reaching back out.

For the sake of clarity, here’s what you were asking in that post:

When I use the bank transfer payment gateway that is included by default when clicking on the finalize purchase button, he thinks for a while, 2 or 3 minutes, sometime even more, before going to the confirmation page. After 2 or 3 minutes you already show the thank you page and register your order. With other gateways such as paypal or the bank’s POS, the same does not happen, it quickly redirects to the external gateway and when confirming the payment, it returns without problem to the thank you page.

It’s possible that another of your plugins or your theme may be conflicting with WooCommerce. You can read more about plugin and theme conflicts in our Self-Service Guide.

Here’s how you can figure out which one may be causing the problem:

Before you start
- First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
- Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.
How to test for conflicts
In order to test for conflicts using Health Check & Troubleshooting:
1. Go to Tools > Site Health > Troubleshooting.
2. Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
3. Go to Plugins. There you can enable WooCommerce by selecting Enable While Troubleshooting.
4. Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
5. If you can’t reproduce the problem with only WooCommerce enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
6. If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.
Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.
Thread Starter hector90
(@hector90)

5 years, 2 months ago

Thanks for your answer, but I already tried all that before opening the thread in the forum, deactivate everything leaving only the default wordpress theme and woocommerce, and the error remained.

Missy a11n
(@m155y5)

Automattic Happiness Engineer

5 years, 2 months ago

Thank you for confirming that you’ve tried a conflict test already.

If you go to WooCommerce > Status > Logs, do you have any fatal error logs?

Thread Starter hector90
(@hector90)

5 years, 2 months ago

Thank you. I just ran a test error and it didn’t leave any fatal error in the registry.

Missy a11n
(@m155y5)

Automattic Happiness Engineer

5 years, 2 months ago

Hi @hector90 –

Have you tried opening the console to see if you receive any errors or warnings while it’s loading? If you’d like for me to test that, I’m happy to. You will just need to cancel my order afterward. 🙂

Thread Starter hector90
(@hector90)

5 years, 2 months ago

thank you,
Yes. I have tried to open the console and I do not find errors that could be related. This is the only error it returns:

Uncaught TypeError: Cannot read property ‘click’ of null
at HTMLDocument.<anonymous> ((index):1)
at j (jquery.js:3148)
at Object.fireWith [as resolveWith] (jquery.js:3260)
at Function.ready (jquery.js:3472)
at HTMLDocument.J (jquery.js:3503)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘problems at the checkout’ is closed to new replies.