Hi @moondial, thanks for getting in touch!
I have seen a case of cURL error 7 fairly recently that required the host to perform the whitelist action as traceroutes failed once reaching the server where that site was hosted rather than towards our end of the connection.
The IPs we use are highlighted here: https://www.wordfence.com/help/advanced/#servers-and-ip-range
Let me know if allowing those help you out.
If not, for me to learn a little more about the environment in which you’re running Wordfence, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
Note: For the fastest response time, please make sure and add any information or questions directly to this topic and not the email address above unless asked.
Thanks,
Peter.
By jove, he’s only gone and resolved the issue!
I have added the IPs listed on the link provided, and bookmarked it for future reference
Definitions are now updated, and scan successfully run.
Thanks ever so much for your help, Peter!
Very much appreciated, this ticket / post can now be closed.
That’s really great news, glad to start the week on a high note!
If you have any further Wordfence questions in future, please start a new topic and we’ll be glad to help out any time.
Peter.
